Citian
Customer Success Manager
Washington D.C
Sponsorship not specifiedDetected 16 days ago
Machine LearningAccessibilityCustomer SuccessCommunication
About the role
- Citian is a fast growing, venture backed SaaS technology company based in Washington, DC.
- Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit, bicycle, pedestrian - operate.
- Our tech solutions: - Reduce traffic fatalities - Enhance pedestrian accessibility - Empower system operators to save time & money You'll work with some of the brightest minds in the software and transportation industries.
Requirements
- 3+ years of Customer Success experience ideally within SaaS
- Strong track record of consistently exceeding customer success metrics and targets
- Ability to travel to various local and national events as needed.
- The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products.
Nice to have
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients
- Your Citian Advantage:
- High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!
- Learn more about Citian here: www.citian.co
- Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Skills
- Reduce traffic fatalities
- Enhance pedestrian accessibility
- Empower system operators to save time & money
Compensation
- Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
Benefits
- Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
- 401(k) company match and monthly commuter transportation benefit
- On-site gym and free snacks in the office
Equal opportunity
- Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities.
- We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.
This listing is sourced directly from Citian's careers page and normalized into a canonical job model.