Flex

Account Manager

Remote / USA

Sponsorship not specified$80k-$100kDetected 286 days ago

Account ManagementCustomer SuccessLeadershipCommunicationUnderwriting

About the role

We build software that directly controls how money moves at scale.
What we're building will define how a generation of owners runs their businesses.
We hire exceptional people who want to build hard things and see their work matter immediately.
Help design, refine, and document customer success playbooks for an evolving, fast-moving startup environment.
Our ambition is to build a $100B+ company by delivering a product that is fundamentally better-not incrementally improved.
Build something generational - Capture the full lifecycle of money for ambitious business owners.
Proven ability to manage a book of business, drive renewals, and expand account value.

2-5 years of experience in Customer Success, Account Management, within FinTech, SaaS, or financial services.

Banking, credit, payments, personal finance, and financial operations-rebuilt from the ground up as a single, intelligent system.
Flex is the full financial home for ambitious owners.
They're stuck with outdated banks and fragmented tools.

Real upside - Meaningful equity if you help build something big.
Analyze customer health, usage, and spend patterns to anticipate needs and mitigate churn risk.
Entrepreneurial mindset with comfort operating in ambiguity and a fast-changing environment.

San Francisco, Miami, New York, and fully remote.
Flex Fuels Ambition.
🕺About the Role
As an Account Manager at Flex, you'll take full ownership of a portfolio of high-growth customers, driving adoption, retention, and expansion across our suite of financial products.
You'll play a key role in helping businesses scale efficiently by building strong relationships, identifying growth opportunities, and ensuring every customer gets maximum value from Flex.You'll also serve as the voice of the customer, turning feedback and insights into actionable recommendations that shape future products and features.
Your input will directly influence how Flex evolves to better serve the needs of our customers and the broader market.
✅ What You'll Do
Founder-level exposure - Direct access to leadership, customers, and investors.
Strong analytical instincts and a passion for helping customers succeed.

This listing is sourced directly from Flex's careers page and normalized into a canonical job model.