Blink Health

Supervisor, Pharmacy Technician (Non-Clinical)

Chesterfield, MO

Sponsorship not specifiedDetected 15 hours ago

Operations ManagementSupply ChainEmployee RelationsPharmacy PracticeLeadershipCommunicationCollaborationMentoring

About the role

Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

Own the success of the end-to-end prescription journey in order to provide an exceptional patient and provider experiences
Monitor queue volumes throughout the day and reallocate work as needed to maintain productivity, including cross-functionally
Perform quality checks and ensure team adherence to established processes and compliance standards
Address workflow errors or issues as they arise and partner with leadership when escalation is needed
Performs other job duties as assigned
Support corrective action processes when expectations are not met
Our business model not only helps people, but drives economics that allow us to build a generational company.

Minimum 3 years of management and/or supervisory experience in a fast paced metrics driven environment with accountability to performance KPIs and service-level goals
Strong attention to detail with a high degree of accuracy
Technical aptitude and ability to learn new software
Effective interpersonal skills with the ability to coach agents
Ability to adapt to changing processes, technologies and workloads

Strong knowledge of pharmacy regulations and compliance
Data-driven mindset with experience in analyzing performance metrics and reporting
Louis, MO Monday - Friday.
Shift availability between 7am CST - 8pm CST

At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Step into production during high-volume periods or coverage gaps

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

This listing is sourced directly from Blink Health's careers page and normalized into a canonical job model.