ElevenLabs

ElevenLabs

Privacy Program Manager

New York · Senior

Sponsorship not specifiedDetected 8 days ago
A/B TestingIncident ResponseComplianceProject ManagementStakeholder ManagementValuationHIPAAResearchCommunicationProblem SolvingOrganizational Skills

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Lottery odds40
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About the role

  • We are seeking an experienced Privacy Program Manager to join our Legal Team and help build and scale ElevenLabs' global privacy program. In this role, you will translate privacy requirements into effective, repeatable processes across the company and drive the day-to-day operation of key privacy initiatives.
  • You will work closely with Legal, Product, Engineering, Security, Safety, and GTM teams to operationalize privacy-by-design, manage privacy assessments and compliance workflows, and strengthen the systems and processes that support ElevenLabs' growing global business. This role is ideal for someone who combines deep privacy program experience with strong project management skills and enjoys building scalable programs in a fast-moving AI environment.
  • We are seeking an experienced Privacy Program Manager to join our Legal Team and help build and scale ElevenLabs' global privacy program.

Responsibilities

  • Manage and continuously improve ElevenLabs' global privacy program, translating legal and regulatory requirements into scalable operational processes and controls.
  • Own and coordinate privacy compliance workflows across frameworks including GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and applicable biometric privacy requirements.
  • Partner with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design throughout the product development lifecycle.
  • Maintain data inventories, records of processing activities (RoPAs), data flow documentation, and other privacy governance records.
  • Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, and help ensure requests are handled consistently and within applicable deadlines.
  • Partner with Security and Legal on third-party and vendor privacy assessments, data processing requirements, and privacy-related risk remediation.
  • Support privacy incident response and regulatory or customer inquiries by coordinating documentation, stakeholders, timelines, and follow-up actions.
  • Develop privacy program metrics, dashboards, and reporting to track compliance, identify risks, and communicate program maturity and priorities to stakeholders.
  • Develop and maintain privacy policies, procedures, playbooks, templates, and internal guidance.
  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

Requirements

  • 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or a related field, ideally within a technology, SaaS, or AI company.
  • Technical mindset, you can read a data flow diagram, understand system architectures and keys to data handling and can translate between legal requirements and engineering implementation.
  • Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
  • Demonstrated experience operationalizing privacy requirements under frameworks such as GDPR, CCPA/CPRA, and other US state privacy laws as well as sector specific frameworks such as HIPAA and biometric privacy requirements.
  • Experience building or significantly improving privacy review processes, privacy impact assessments, or privacy control frameworks.
  • Hands-on experience managing consent management platforms and cookie/tracking technology compliance, including consent configuration, preference management, and coordination with technical and marketing teams.
  • Excellent project management, communication, stakeholder management, and problem-solving skills.
  • This role is remote and can be executed in the United States. We have a strong preference for the Eastern time zone, ideally New York.
  • We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Nice to have

  • Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT are a plus.

Compensation

  • Annual company offsite:

Benefits

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
  • Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.
  • Excited by AI and emerging technologies and interested in solving novel privacy challenges involving voice, biometrics, health information, and other sensitive data.

Company info

  • We are researchers, engineers, and operators.
  • We do this across the whole company-from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location.
  • Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
  • You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.

Visa & Work Authorization

  • Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, and help ensure requests are handled consistently and within applicable deadlines.
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