Caci
IT Operations Specialist
Albuquerque, NM, US · Full-time
No sponsorship$59k-$123kDetected 2 days ago
TypeScriptReactCustomer SupportVoIPCompTIA
About the role
- Located at Kirtland Air Force Base, New Mexico, the JNWC is the DOD's Center of Excellence for Navigation Warfare (NAVWAR) and PNT capabilities integration.
- Your work will directly impact the reliability and efficiency of NAVWAR operations across all domains and military operations.
Responsibilities
- You shall schedule and coordinate customer deskside support for the installation of new software or to perform hardware or software break/fix activities.
- You will oversee technical support for end-user devices and hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog, and wireless technologies.
- You shall recommend customer service and IT process support enhancements by researching and recommending new technologies and processes.
Requirements
- Current Interim Secret clearance with the ability to obtain a TS/SCI while working
- BA/BS technical degree in computer science, information technology, or a related field with 5 years of relevant experience OR HS diploma with 7 years of directly relevant experience.
- Information Assurance Level Technician experience in a large government consulting environment
- Must have one of the following IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CND
- What You Can Expect:
- You shall set up and run diagnostic tests, react appropriately to messages, and report errors or machine malfunctions as required.
- Required:
- Desired:
- Additional certifications or training equivalent to CompTIA, Security+, etc.
- A culture of integrity.
- At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
- An environment of trust.
- CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
- A focus on continuous growth.
- Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Compensation
- There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
- We offer competitive compensation, benefits and learning and development opportunities.
- The proposed salary range for this position is:
- $58,500 - $122,800
Benefits
- You will perform incidental work to machine operations such as maintaining production records, replenishing specified stock items, and distributing output materials.
- Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
- At CACI, you will receive comprehensive benefits such as
- healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Equal opportunity
- CACI is an Equal Opportunity Employer.
This listing is sourced directly from Caci's careers page and normalized into a canonical job model.