Clerk AI
Customer Support Engineer
San Francisco
Sponsorship not specifiedDetected 28 days ago
Customer SupportCommunicationCollaboration
About the role
- It's big and bold and needs spirited adventurers to join our growing team.
- We've built Clerk Chat organically into a profitable business over the last 2 years.
- We're a team that believes in achieving your highest potential but not at the expense of work-life balance.
Responsibilities
- Identify root causes of customer issues and collaborate with engineering to drive resolution
- We love being in the office five days a week because it fosters real-time collaboration, builds stronger relationships, and helps us move faster.
Requirements
- You are a self-starter with a proactive attitude and the mind-set to work in a start-up environment
- You are based in the SF Bay Area and can work in our San Francisco office 5 days a week
Benefits
- That's why we have flexible vacation time, healthy quarterly bonuses, and creative freedom at the forefront.
Company info
- You will be the first point of contact for our customers by email and chat
- Reproduce issues, validate fixes, and communicate outcomes clearly to customers
- Clerk Chat's mission is to make every business conversational.
- We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure.
- We're small enough that every individual has a big impact, but we're growing fast enough that there's tremendous room for career advancement.
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This listing is sourced directly from Clerk AI's careers page and normalized into a canonical job model.