AmeriLife

Contracting and Commissions Operations Analyst

Clearwater, FL · Contract

Sponsorship not specifiedDetected 26 days ago

ComplianceCRMExcelCustomer SupportHIPAAResearchLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

The analyst ensures accuracy, operational consistency, and high‑quality service for agents, internal stakeholders, and affiliates.
Process updates to contracting and hierarchy records or escalate inaccuracies, workflow bottlenecks, or system gaps to Commissions, Contracting, or Technology teams
Analyze inquiry patterns and operational data to identify recurring issues, systemic gaps, or efficiency opportunities

This role manages escalations, performs detailed analysis to resolve contracting and compensation discrepancies, produces reporting, and partners with Commissions and Contracting Leadership to drive process improvements.
Validate that contracting status and hierarchy alignment support accurate commission payments and compliance with regulatory and internal standards
Recommend process improvements and partner with Commissions and Contracting Leadership to spearhead the implementation of approved enhancements
Maintain strict adherence to HIPAA, PHI, and organizational data‑protection requirements
Build and maintain collaborative relationships with Contracting, Commissions, Operations, Finance, and Technology teams
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Advanced analytical and problem-solving skills including ability to investigate discrepancies
Knowledge, Skills & Abilities
Ability to prioritize multiple tasks in a fast-paced environment
Ability to adapt to changing workflows, prioritize multiple tasks, and operate in a fast-paced environment

Bachelor's degree in business, finance, operation management or equivalent preferred
1-3 years experience in customer service, financial services or insurance operations preferred

Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request.
Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law.
We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law.
Pay ranges are available upon request.
We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws.
Compensation for this role will be determined based on skills, qualifications, experience, and market factors.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Maintain strong working knowledge of contracting workflows, hierarchy structures upline/downline relationships, and compensation impacts across Health and Wealth products

We are an Equal Opportunity Employer and value diversity at all levels of the organization.
All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law.
We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement

This listing is sourced directly from AmeriLife's careers page and normalized into a canonical job model.