Darktrace

Darktrace

Technical Support Engineer

New York Office, United States

Sponsorship not specified$65k-$75kDetected 7 days ago
ReactIncident ResponseCustomer SupportCommunicationProblem SolvingTime ManagementAdaptability

About the role

  • Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.
  • Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats.

Requirements

  • This role requires technical proficiency in troubleshooting and problem solving, along with strong customer service skills.
  • Proven ability to work with data and analytical tools.

Skills

  • that Adaptive AI could detect and respond to novel, real-time cyber threats.
  • That approach matters more than ever in the era of AI.

Compensation

  • We are excited to offer a competitive base salary of $65,000-$75,000.

Benefits

  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Life insurance
  • Commuter benefits

Company info

  • Own It | Win as One | Raise Our Bar | Move First.

Equal opportunity

  • Equal Opportunity Employer.
  • If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.

This listing is sourced directly from Darktrace's careers page and normalized into a canonical job model.