Conduit Health

Conduit Health

Senior Revenue Cycle Manager

New York City · Senior · Full-time

Sponsorship not specified$75k-$150kDetected 28 days ago
Data AnalysisComplianceForecastingBudgetingHIPAAEHR/EMRLeadershipCommunicationMentoring

About the role

  • ABOUT CONDUIT HEALTH Conduit Health is transforming one of the most outdated corners of post-acute care: getting essential medical equipment and supplies into patients' homes.
  • You'll be the operational owner of every dollar between a completed order and cash in the bank - eligibility, claim submission, denial management, A/R follow-up, and patient billing across Medicare and state Medicaid DME billing.
  • Direct mentorship from senior leadership.

Responsibilities

  • Own DME revenue cycle operations end-to-end: eligibility verification, claim submission, denial management, A/R follow-up, and patient billing across Medicare and state Medicaid DME billing in NY, FL, OH, MD, PA, and GA, with more states coming online.
  • Manage and develop the RCM team: coach billing specialists and contractors, and build performance systems that catch issues before they become backlogs.
  • Build scalable RCM infrastructure: decide what to insource vs. outsource, manage RCM/EMR tooling, and design workflows that hold up as order volume scales.
  • Drive denial reduction and claim accuracy: dig into the data to find the root cause behind recurring denials - coding errors, missing documentation, payer policy changes - and fix the process, not just the claim.
  • Partner with Engineering and Product on automation: scope and launch RCM technology that reduces manual work and improves billing accuracy.
  • Stay ahead of payer and regulatory change: monitor Medicare/Medicaid DME fee schedule and policy updates and drive the catalog and process changes needed to stay compliant and protect margin.
  • A proven track record leading and scaling a billing team, including offshore or outsourced partners.
  • Strong data analysis and quantitative skills - comfortable cleaning, structuring, and analyzing revenue cycle data to drive decisions.
  • Excellence, Not Perfection - results that matter, not polish for its own sake.
  • coach billing specialists and contractors, and build performance systems that catch issues before they become backlogs.

Requirements

  • Hands-on experience with RCM/EMR platforms, with familiarity in automation, AI, or analytics tools.
  • Strategic and financial acumen. experience with budgeting, forecasting, and KPI development tied to company growth goals.

Compensation

  • Competitive salary with performance-based incentives.

Benefits

  • getting essential medical equipment and supplies into patients' homes.
  • We're looking for a DME Revenue Cycle Lead to own revenue cycle operations for Conduit's Durable Medical Equipment business end-to-end.
  • 6+ years of experience in RCM or healthcare operations, with at least 4 years in a leadership role managing a billing team in DME, home health, or medical equipment/supply environments.
  • Compensation and Benefits
  • Unlimited PTO + 9 company holidays.

Equal opportunity

  • Conduit Health is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
  • Location: New York City | Type: Full time | Hybrid | Department: Operations | Salary: $75K-$150K. We are willing to go above this range for exceptional candidates with specialized expertise whose background exceeds the requirements.
  • Conduit Health is an equal-opportunity employer.
  • We celebrate diversity and are committed to building an inclusive environment for all employees.
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This listing is sourced directly from Conduit Health's careers page and normalized into a canonical job model.