LG Electronics

Field Service Technician (Appliance Repair) - San Antonio, TX

Texas · Contract

Sponsorship not specified$25k-$30kDetected 12 days ago

Customer Support

About the role

Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.

Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
Ability to obtain appropriate EPA Certification.

Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
Experience in the use of tools, and diagnostic test equipment.

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Eligible for the relevant benefit programs offered through our partner agencies.

Step into the innovative world of LG Electronics.
As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life.
Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all.
We have a rich history spanning over six decades and a global presence in over 290 locations.
Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.
Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations.
Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity.
At LG, we believe in the power of collective wisdom through an inclusive work environment.
Join us and become a part of a company that is shaping the future of technology.
At LG, we strive to make Life Good for Everyone.
Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the San Antonio, TX metro area.
Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.

This listing is sourced directly from LG Electronics's careers page and normalized into a canonical job model.