Equest

Senior Business Analyst - Product Delivery & Enablement

USA-GA-Atlanta · Senior · Full-time

No sponsorship$106k-$131kDetected 12 days ago

AzureDevOpsProduct StrategyProject ManagementAgileStakeholder ManagementSalesforceCRMSAPLeadershipCommunicationCollaborationProblem Solving

About the role

Senior Business Analyst - Product Delivery & Enablement Job Description Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®.
At Kimberly-Clark, it's all here for you-innovation, growth, and the chance to make a real impact.
You're not the person who will settle for just any role.

Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.
Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.
In this role, you'll help us deliver better care for billions of people around the world.
Roswell Building 300
Lead agile execution, including backlog prioritization, sprint planning, release coordination, and cross-functional delivery alignment.
Drive delivery excellence by identifying risks, resolving dependencies, and ensuring high-quality releases that meet business and customer needs.
Design and execute customer engagement and adoption strategies that leverage CRM, content, data, and digital capabilities to drive customer and business outcomes.
Partner with CX Strategy and Journey teams to align engagement moments, communications, and experiences to customer needs and journey priorities.
Develop customer touchpoint frameworks, enablement plans, and adoption strategies that increase product utilization, behavior change, and value realization.
Lead change readiness, stakeholder alignment, training, and adoption activities to support successful product launches and ongoing enhancements.

7+ years of experience in product delivery, CX operations, customer engagement, or digital transformation
Proven experience partnering with Product Managers in delivery-heavy environments
Experience driving change management and adoption for customer-facing capabilities, including knowledge of practices and tools such as Prosci or ADKAR
Experience coordinating UAT, managing enhancements, and supporting agile delivery
Deep experience with agile methodologies, change management, and product governance

Salesforce certification (Administrator or Business Analyst)
Experience supporting sales, service, or marketing teams in a B2B environment
B2B2B experience
Familiarity with enterprise platforms such as SAP, CMS, ecommerce, DAM, and PIM
Experience with automation, personalization, or AI-enabled workflows
Experience with project management tools such as Azure DevOps
We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful.
If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow.
Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan.
The anticipated base pay range for this role is provided above for a fully qualified hire.
Actual pay will depend on several factors, such as location, role, skills, performance, and experience.
Please note that the stated pay range applies to US locations only.
105,740 - 130,620 USD

Partner with Product Managers to translate product vision and roadmaps into outcome-driven delivery plans that enable incremental value realization.

This role is available for local candidates already authorized to work in the role's country only.

This listing is sourced directly from Equest's careers page and normalized into a canonical job model.