SchoolMint
Senior CRM System Administrator
Remote US San Jose, CR · Senior
Sponsorship not specifiedDetected 30 days ago
Data StructuresSQLHubSpotSalesforceCRMAccountingCustomer SuccessZendeskCommunicationCollaborationProblem Solving
About the role
- We are seeking a detail-oriented and tech-savvy Systems Administrator with a strong background in CRM management-specifically HubSpot and Salesforce-to join our growing team.
- This role is ideal for someone who combines a deep understanding of IT systems with a background in accounting and computer science, and who has hands-on experience tracking and reporting SaaS business metrics.
Responsibilities
- No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self to Work; Embrace and Drive Change.
- Manage, configure, and maintain CRM platforms (HubSpot and Salesforce).
- Implement workflows, custom fields, integrations, and data hygiene processes.
- Collaborate with Sales, Marketing, and Customer Success teams to optimize CRM usability and performance.
- Develop dashboards and regular reports to provide visibility into performance and growth.
- Partner with Finance and Executive teams to align metrics and reporting with business goals.
Requirements
- Bachelor's degree in Accounting, Computer Science, or a related field.
- 3-5 years of experience in system administration, with a focus on CRM platforms.
- Experience with SaaS business models and associated KPIs/metrics.
- Familiarity with system integrations, APIs, and automation tools.]
- Proven experience in end-to-end system migration projects
Nice to have
- Experience with tools such as Salesloft, Planhat, Totango, Zendesk, and Dataloader.
- Familiarity with SQL, APEX, and other querying or scripting tools used for data management and CRM customization.
- Experience with HubSpot administration.
- Join a supportive, mission-driven company that values growth, collaboration, and innovation.
- 401(K): Including employer contribution after a 90-day waiting period.
- Inclusive Culture: Work in a no-jerks-allowed environment where teamwork and creativity are central to our success.
Skills
- Oversee system infrastructure related to CRM and other business software tools.
- Monitor performance and ensure system reliability and security.
- Strong understanding of CRM data structures and reporting tools.
- Excellent communication and collaboration skills.
Benefits
- Medical, Dental, Vision, Employee Paid Life Insurance, and Disability Insurance.
- PTO, Sick Days, Floating Holidays, Volunteer Day, and Winter Recess.
- Professional Development: Educational Assistance Program, industry conference access, and internal training resources.
Company info
- SchoolMint is a leading provider of K-12 Enrollment Solutions.
- As school choice expands and student recruitment grows more competitive, SchoolMint will help parents, students and customers overcome their toughest enrollment challenges.
- Work in a no-jerks-allowed environment where teamwork and creativity are central to our success.
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This listing is sourced directly from SchoolMint's careers page and normalized into a canonical job model.