Bison Transport

Bison Transport

Account Manager - Mississauga

Mississauga, Ontario

Sponsorship not specifiedDetected 35 days ago
CRMAccount ManagementNegotiationSupply ChainLogisticsCommunicationProblem SolvingMentoringOrganizational SkillsMicrosoft OfficeTransportation Management

About the role

  • Are you a motivated, high energy, customer centric individual?
  • If you answered yes, this may be the opportunity for you!
  • Specific Responsibilities include: Creating and expanding customer relationships across functional departments within the customer supply chain through regular customer meetings and connections.

Responsibilities

  • We are looking to elevate our customer experience and need strong Account Managers to support this!
  • The Account Manager (AM) is responsible to drive growth and maximize retention of a portfolio of assigned accounts.
  • The AM creates demand, identifies new opportunities within their portfolio and creates solutions aligned to their customer needs.
  • The AM acts as an advocate for their customers, driving continuous improvement and collaborating with key stakeholders at Bison to deliver on customer commitments.
  • Identifies and implements process improvements and cost avoidance for Bison and the customer.
  • We are ready to welcome exceptional, high potential contributors who aspire to lead people and processes in the pursuit of service excellence in a highly dynamic and collaborative environment.

Requirements

  • The successful candidate will be required to work full‑time from our Mississauga office from Monday to Friday, 08:00-17:00.
  • Negotiating rates as required for the successful onboard of new business and transactional loads and working with the customer to improve rate quality on existing business.

Nice to have

  • High school diploma or equivalent (bachelor's degree in a related field preferred).
  • 1-3 years proven experience in account management, sales, freight brokerage, or logistics operations.
  • Excellent problem-solving abilities and the capacity to thrive in a fast-paced, deadline-driven environment.
  • Familiarity with transportation management systems (TMS) and Customer Relationship Management (CRM) technology considered an asset.
  • Proficient in using technology and software applications such as Microsoft Office Suite.
  • Understanding of transportation regulations, compliance, and industry best practices.
  • Ability to work independently as well as collaboratively within a team environment.
  • Flexibility to adapt to changing priorities and willingness to go the extra mile to meet client and company needs.

Skills

  • Dispersed work environments that promote a healthy work-life balance
  • Meaningful and impactful work and projects with an essential service provider

Benefits

  • Regular review of their portfolio customer's revenue, OR and service performance results to monitor and drive account health.

Company info

  • Account Managers will leverage their knowledge of Bison's modes, services, technologies, and process to retain and grow customers within their portfolios through the sale of diverse products and services.
  • Acting as an advocate for customers, internally conveying their customer-specific needs across the organization, to ensure proper alignment and prioritization of resources.
  • So, whether you have a background in the airline, automotive, retail or hospitality industries, to name a few, your experience is valuable and we are bound to find many transferrable skills.

Equal opportunity

  • Committed to environmental sustainability Bison Transport is committed to Diversity and Inclusion in the Workplace.
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This listing is sourced directly from Bison Transport's careers page and normalized into a canonical job model.