Natural Grocers

Natural Grocers

Assistant Store Manager

Littleton, CO, US · Full-time

Sponsorship not specified$34k-$66kDetected 1 day ago
ExcelCustomer SupportLeadershipCommunicationMentoringMicrosoft OfficeFood Safety

About the role

  • The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.

Responsibilities

  • The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas: Store and department sales and Sales per Labor Hour Ratio Average Ticket, Customer Count, Cost of Goods Sold for Produce EBITDA Ensures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.
  • Partners with department managers to share staff to accomplish tasks as needed on a daily basis.
  • Partners with department managers to cross-train staff to accomplish all needed tasks.
  • Maintains clear and direct communication with store staff which includes helping conduct monthly staff meetings and posting company information and announcements.
  • Partners with staff to ensure adequate product knowledge to meet customers' needs, training staff on where to find answers to customer questions by utilizing store resources.
  • Responsible for assisting the Store Manager in training, coaching and developing store personnel.
  • He/she answers (and ensures store staff answers) customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.

Requirements

  • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
  • Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
  • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
  • Must be able to occasionally use the computer for data entry and use of mouse.
  • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
  • Must be able to frequently to reach above chest.
  • Must be able to occasionally sit, squat, kneel, and climb as needed.
  • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
  • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
  • Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.
  • Able to manage changing priorities.
  • Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable.
  • Possesses a sense of urgency in the completing tasks and is highly organized.
  • Possesses excellent customer service skills.
  • Must be cashier trained.
  • Proficient in MS Word, Excel and Outlook required This job description is not an employment contract.
  • It does not guarantee a job or that the above listed duties are the limit of responsibilities.
  • The job and job description are subject to change with and without notice.

Nice to have

  • High school diploma or GED required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.

Compensation

  • USD $64,000.00/Yr. - Overview The Job in a Nutshell: The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
  • Assists in granting wage increases when appropriate.

Benefits

  • All people should be empowered to experience health and wellbeing!
  • At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles.
  • Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all.
  • Products customers want to buy are in-stock.
  • Ensures in-stock conditions meet company standards
  • Manager calls when on duty and assists with coverage for lunches and breaks.
  • Coaches staff on how to be supportive of decisions made by home office, listens to directions from home office, following through and correctly performing the job assigned.

Company info

  • Customers are greeted and serviced per company standards of World Class customer service.
  • Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
  • Trains and monitors staff to ensure store is viewed as a whole, assisting customers in all areas.

Equal opportunity

  • We're committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
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This listing is sourced directly from Natural Grocers's careers page and normalized into a canonical job model.