Ssctech
Salesforce Systems Engineer
Jacksonville, FL
Sponsorship not specifiedDetected 29 days ago
SalesforceSalesCustomer SupportSystems EngineeringCommunicationCollaborationProblem Solving
About the role
- Job Description Job Title: Salesforce Systems Engineer Location: Jacksonville, FL | Hybrid Get To Know Us: SS&C is leading the way.
- We continue to look for today's and tomorrow's brightest talent, those who embody a spirit to improve not only their lives, but those around them.
- From college students to seasoned and experienced professionals, we encourage you to apply.
Responsibilities
- This role will focus on maintaining and enhancing the Salesforce platform, improving business processes through automation, and supporting scalable system design.
- While this role includes exposure to CPQ (Configure, Price, Quote), the primary focus is on Salesforce platform administration, workflow automation, and intelligent system execution that supports sales, operations, and broader business functions.
- You will partner with Sales Operations, Business Applications, and IT to support users, build scalable solutions, and contribute to ongoing platform innovation.
- Administer and support the Salesforce platform, ensuring system stability, data integrity, and performance
- Design and implement automation solutions using tools such as Flows, validation rules, and other platform capabilities
- Assist in developing agentic or logic-driven workflows that streamline user actions and decision-making processes
- Support troubleshooting and resolution of Salesforce-related issues for business users
- Maintain system documentation, including configurations, automation logic, and user guides
- Collaborate with technical and business teams to improve system usability and efficiency
- Support and maintain CPQ configurations (products, pricing, quoting) as part of the broader sales systems landscape
Requirements
- Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or related field (or equivalent experience)
- Hands-on experience with Salesforce configuration (objects, fields, flows, validation rules)
- Ability to learn new tools and concepts quickly, especially in automation and AI-assisted development
Nice to have
- Familiarity with agentic frameworks, AI-assisted coding tools, or process automation concepts
- Salesforce Administrator certification (or actively pursuing certification)
- Exposure to CPQ platforms (Salesforce CPQ, ServicePath, Conga, Oracle, etc.)
- Experience with Salesforce reporting and dashboards
- Experience supporting internal business users in a systems or operations role
- Understanding of basic development concepts (e.g., logic structures, APIs, or scripting)
- What Success Looks Like:
- Leverages emerging tools (AI/agentic capabilities) to enhance system interactions
Skills
- Participate in requirements gathering and process analysis to identify automation and system improvement opportunities
- Contribute to testing (UAT) and deployment of system enhancements and releases
Benefits
- Discounts on fitness clubs, travel and more!
- Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Demonstrates strong ownership of Salesforce platform health and usability
Company info
- As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.
- Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
- We are seeking an early-career Salesforce Systems Engineer with a strong interest in Salesforce administration, automation, and emerging agentic/AI-driven development patterns.
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