Parloa
Sr Partner Solution Engineer
New York Office · Senior
Sponsorship not specified$150k-$175kDetected 59 days ago
Agentic AIComplianceSalesforceCRMSalesSAPRecruitingCustomer SupportVoIP
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Act as a hands-on advisor in designing solution architectures using Parloa's platform, sandbox, and APIs
- Communicate complex technical concepts clearly across technical and business audiences
- Identify trends, gaps, and opportunities to inform roadmap and go-to-market strategy
Responsibilities
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.
- As a Sr Partner Solution Engineer at Parloa, your mission is to accelerate partner success and drive Parloa's revenue growth.
- You will engage with our ecosystem of partners to increase pipeline, enable them to confidently discover, demo, and design AI Agent solutions, and drive integration with key technology partners.
- Enable partners to confidently position, demo, and implement Parloa's platform across diverse customer use cases
- Support POCs, demos, and technical validations to drive successful deal progression
- Build partner capabilities over time to independently drive high-quality opportunities
- Partner closely with Sales and Partnerships to support partner-led and co-sell motions
- Shape solution design to align technical feasibility with customer and commercial goals
- Drive technical win conditions throughout the deal lifecycle
- Build and maintain strong relationships with strategic and emerging partners
Requirements
- You bring 8 + years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role, ideally in SaaS, AI, CCaaS, or enterprise software
- You can balance hands-on technical depth with high-level solution storytelling and business value articulation
- You are comfortable working in enterprise sales environments, aligning technical solutions to commercial outcomes
- You are a strong communicator who can engage both technical audiences and senior business stakeholders
Nice to have
- Familiarity with Conversational AI, contact center technology, VOIP, chatbots, or related domains
- Knowledge of Salesforce (SFDC) or other CRM tools
- Background in digital transformation or CX optimization initiatives
- Our Recruiting Process:
- Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
- they're defining experiences.
- We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful.
Compensation
- $150,000 - $175,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
- It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
- Identify and develop expansion opportunities across use cases, customers, and regions
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.