Parloa
Sr Partner Solution Engineer
New York Office · Senior
Sponsorship not specified$150k-$175kDetected 13 days ago
Agentic AIComplianceSalesforceCRMSalesSAPRecruitingCustomer SupportVoIP
About the role
- Act as a hands-on advisor in designing solution architectures using Parloa's platform, sandbox, and APIs
- Communicate complex technical concepts clearly across technical and business audiences
- Identify trends, gaps, and opportunities to inform roadmap and go-to-market strategy
Responsibilities
- Enable partners to confidently position, demo, and implement Parloa's platform across diverse customer use cases
- Lead technical discovery and translate business needs into scalable AI agent solutions
- Support POCs, demos, and technical validations to drive successful deal progression
- Build partner capabilities over time to independently drive high-quality opportunities
- Partner closely with Sales and Partnerships to support partner-led and co-sell motions
- Shape solution design to align technical feasibility with customer and commercial goals
- Drive technical win conditions throughout the deal lifecycle
- Build and maintain strong relationships with strategic and emerging partners
- Act as a bridge between partners and internal teams (Sales, Product, Customer)
- Support development of scalable enablement assets and best practices
Requirements
- You bring 8 + years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role, ideally in SaaS, AI, CCaaS, or enterprise software
- You can balance hands-on technical depth with high-level solution storytelling and business value articulation
- You are comfortable working in enterprise sales environments, aligning technical solutions to commercial outcomes
- You are a strong communicator who can engage both technical audiences and senior business stakeholders
Nice to have
- Familiarity with Conversational AI, contact center technology, VOIP, chatbots, or related domains
- Knowledge of Salesforce (SFDC) or other CRM tools
- Background in digital transformation or CX optimization initiatives
- Our Recruiting Process:
- Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
- they're defining experiences.
- We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful.
Compensation
- $150,000 - $175,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- making every conversation seamless, intelligent, and genuinely helpful.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
- We hire people who think in solutions, communicate with clarity, and follow through.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
- Identify and develop expansion opportunities across use cases, customers, and regions
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.