Pearceservices

Pearceservices

IT Support Specialist

Tehachapi, California

Sponsorship not specifiedDetected 1 day ago
CybersecuritySalesforceProcurementCustomer SupportTCP/IPDNSVPNCommunicationOrganizational SkillsRenewable EnergyCompTIA

About the role

  • To learn more about Pearce visit http://www.pearce-services.com.

Responsibilities

  • Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
  • Support corporate cybersecurity initiatives and alignment with security controls
  • Partner with third-party vendors to coordinate laptop orders, imaging, repairs, and warranty services.
  • Install, configure, and support business applications and user accounts.
  • Document support requests, resolutions, and technical procedures within the IT ticketing system.
  • Support IT projects including hardware refreshes, software deployments, office moves, and technology upgrades.
  • Deliver outstanding customer service while maintaining confidentiality and following IT security best practices.
  • 2+ years of IT support, help desk, desktop support, or technical support experience.
  • As an IT Support Specialist, you'll be the face of IT for our employees, ensuring they have the technology and support they need to be productive from day one.
  • You'll provide hands-on technical support, resolve issues quickly, and help maintain a reliable, secure, and efficient IT environment while partnering with the broader IT team on technology initiatives.

Requirements

  • Experience configuring Windows laptops, Microsoft 365, Active Directory, and common business applications.
  • Working knowledge of networking fundamentals including Wi-Fi, VPN, TCP/IP, DNS, and DHCP.
  • Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently.

Nice to have

  • Experience with FreshService, UKG, Peoplesoft, Salesforce a plus
  • Associate degree in Information Technology or equivalent experience preferred
  • CompTIA A+, Network+, or Microsoft certifications are a plus. <span d

Company info

  • At PEARCE, we've got a career for you!
  • Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America.
  • Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm.

This listing is sourced directly from Pearceservices's careers page and normalized into a canonical job model.