Pearceservices
IT Support Specialist
Tehachapi, California
Sponsorship not specifiedDetected 1 day ago
CybersecuritySalesforceProcurementCustomer SupportTCP/IPDNSVPNCommunicationOrganizational SkillsRenewable EnergyCompTIA
About the role
- To learn more about Pearce visit http://www.pearce-services.com.
Responsibilities
- Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
- Support corporate cybersecurity initiatives and alignment with security controls
- Partner with third-party vendors to coordinate laptop orders, imaging, repairs, and warranty services.
- Install, configure, and support business applications and user accounts.
- Document support requests, resolutions, and technical procedures within the IT ticketing system.
- Support IT projects including hardware refreshes, software deployments, office moves, and technology upgrades.
- Deliver outstanding customer service while maintaining confidentiality and following IT security best practices.
- 2+ years of IT support, help desk, desktop support, or technical support experience.
- As an IT Support Specialist, you'll be the face of IT for our employees, ensuring they have the technology and support they need to be productive from day one.
- You'll provide hands-on technical support, resolve issues quickly, and help maintain a reliable, secure, and efficient IT environment while partnering with the broader IT team on technology initiatives.
Requirements
- Experience configuring Windows laptops, Microsoft 365, Active Directory, and common business applications.
- Working knowledge of networking fundamentals including Wi-Fi, VPN, TCP/IP, DNS, and DHCP.
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently.
Nice to have
- Experience with FreshService, UKG, Peoplesoft, Salesforce a plus
- Associate degree in Information Technology or equivalent experience preferred
- CompTIA A+, Network+, or Microsoft certifications are a plus. <span d
Company info
- At PEARCE, we've got a career for you!
- Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America.
- Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm.
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This listing is sourced directly from Pearceservices's careers page and normalized into a canonical job model.