Raising The Village Career Page

Global People Operations Manager

Toronto, ON

Sponsorship not specifiedDetected 34 days ago

Data VisualizationAccessibilityProject ManagementRecruitingHRPerformance ManagementHRISCustomer SupportLeadershipCommunication

About the role

Find out more about our programs and impact at www.raisingthevillage.org.
Ensure accurate and compliant employee data management across all HR systems and platforms.
Analyze workforce trends and provide data-driven recommendations to HR leadership and executives on talent risks, opportunities, and workforce planning strategies.

Own and manage day-to-day global HR operations across people systems and the employee lifecycle, including onboarding, employment changes, offboarding, documentation, and employee records management.
Develop, document, and continuously improve RTV governance, compliance, procedures, and workflows to support a growing global workforce.
Partnering with our Chief People and Culture Officer and regional leaders to support international employment practices.
People Analytics & Workforce Insights Own the organization's people analytics strategy, ensuring leaders have actionable workforce insights to support business decisions.
We work with last-mile communities to implement solutions that raise incomes, sustain impact, and chart sustainable pathways to possibility within 24 months.
To date, we have supported more than two million people in Uganda, Rwanda, and the Democratic Republic of Congo, with support from our partners and our team in North America.
Position overview The Global People Operations Manager will play a critical role in building and scaling a best-in-class people infrastructure that supports RTV's growing global workforce.
People Operations Create scalable processes, leveraging data to drive decisions, and delivering an exceptional employee experience across multiple countries and regions.

Demonstrated knowledge of North American employment laws and HR compliance requirements, including federal, state, provincial, and local regulations.
Experience managing HR programs, policies, and employee lifecycle processes in a multi-state and multi-province environment.
Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
Strong proficiency in HR reporting tools, data visualization platforms, and workforce analytics methodologies.
Strong analytical skills with the ability to interpret data, identify trends, and provide actionable recommendations.

Experience in the technology sector or supporting technology-enabled organizations is a plus.
Experience in high-growth, early-stage and/or mission-driven organizations.
Experience working in emerging markets, including Sub-Saharan Africa, is a plus.
Background scaling organizations through periods of rapid growth and transformation.
Experience implementing or optimizing HRIS and ATS platforms such as HiBob, Greenhouse, or similar systems.
Knowledge of global mobility, immigration, and international employment practices.
Ensures accurate, efficient, and compliant management of employee data, processes, and documentation across all regions.
Provides timely, accurate workforce reporting and insights that enable better leadership decision-making.

Partner with people team leadership and Finance to administer and evolve global compensation programs, including salary structures, benchmarking, market analyses, and annual compensation review cycles.
Conduct compensation analyses and provide recommendations to ensure competitive and equitable pay practices across regions.
Support job architecture, leveling frameworks, and compensation philosophy implementation.
Monitor compensation and benefits trends to inform strategic recommendations.
People Systems & Analytics Serve as the primary administrator for RTV people systems including Human Resources Information and Applicant Tracking, ensuring data integrity, system optimization, and effective workflows.
Evaluate, implement, and improve HR technologies that support scale and operational efficiency.

Toronto Global
This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position.
The company reserves the right to modify, add, or remove duties as necessary.
RTV uses artificial intelligence to screen and assess applicants for this position, including through an applicant tracking system (ATS) that helps sort applications based on job related criteria.
Our hiring team reviews all candidates and makes all final decisions.

This listing is sourced directly from Raising The Village Career Page's careers page and normalized into a canonical job model.