Scratch Financial

Scratch Financial

Director of Strategy & Growth

Remote (United States) · Director

Sponsorship not specified$190k-$220kDetected 17 days ago
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About the role

  • If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.
  • This is a hands-on leadership role requiring fluency in enterprise commercial strategy, financial modeling, and cross-functional execution.
  • Act as the strategic operator for high-priority new initiatives (e.g., wellness plan programs, new lending structures, rebate programs), ensuring strong execution, accountability, and cross-functional coordination.

Responsibilities

  • Evaluate pilot performance against defined success criteria and drive go/no-go decisions; develop commercialization strategies to scale successful programs into enterprise or product offerings.
  • Executive & Cross-Functional Support Support executive leadership with strategic analysis, presentations, and recommendations related to enterprise growth opportunities and new business initiatives.
  • Collaborate with Finance, Analytics, and Product to quantify the revenue and margin impact of commercial programs and surface findings in a clear, executive-ready format.
  • Enterprise Proposals & Renewals Serve as the primary commercial strategist for enterprise account renewals and expansions, building the financial models, cost-savings analyses, and ROI frameworks that support go-to-market execution.
  • Develop executive-ready business cases and proposals for consolidator and strategic account negotiations, including surcharging adoption programs, product bundling, and volume-based pricing structures.
  • Own renewal outcomes across assigned enterprise accounts, targeting 100%+ gross margin retention through payments renewals, surcharge adoption, or incremental product expansion.
  • Partner with the Enterprise Account Management team to align commercial strategy with account-level relationship dynamics and surfaced opportunities.
  • Coordinate cross-functional workstreams across Sales, Product, Finance, and external partners to keep programs moving and surface blockers early.
  • Maintain a clear view of program status across the portfolio, ensuring the right stakeholders have the visibility they need to make decisions.
  • Strong financial modeling fluency: comfortable building and owning cost-savings analyses, ROI models, and pricing scenarios in Excel.

Requirements

  • Proven ability to take ambiguous strategic priorities and translate them into concrete, executable plans with defined scope, metrics, and stakeholder alignment.

Compensation

  • Pilot Design, Execution & Commercialization Lead the planning and execution of 3-5 strategic pilots annually, including scope definition, success metrics, operational requirements, and stakeholder alignment across Commercial, Product, and Leadership.
  • Why You'll Love Working Here Competitive base salary ranging from $190,000 - $220,000 Scratch is a remote-first company, giving ultimate flexibility to today's nomadic work style.

Benefits

  • We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities.
  • We also provide learning platforms and resources for all to keep growing.
  • Not only that, but we have an equity retention policy to ensure you grow as the company grows financially, as well.
  • And if your family is growing, we offer generous parental leave, too!

Company info

  • Scratch Financial ("Scratch") is a late-stage venture-backed financial technology company based in Pasadena, California.
  • At Scratch, everything starts and ends with our mission: being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers.
  • Driven by our award-winning technology, Scratch has become the fastest-growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada.
  • Scratch has 2 main products: Scratch Pay: Point-of-sale client-facing lending, including a BNPL offering and longer-term payment plans Scratch Checkout: Payment processing that is integrated with the veterinary practice management software We are a company built on the foundation of transforming the way pet healthcare payments are done, and we are looking for innovators who share our commitment to shaping the future of veterinary care financing.
  • The Director, Strategy & Growth will own the proposal and renewals motion for our enterprise payments business and the pilot design and commercialization roadmap that drives new revenue and product expansion across our consolidator and strategic account base.
  • Who We Are Scratch Financial ("Scratch") is a late-stage venture-backed financial technology company based in Pasadena, California.
  • being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers.

Equal opportunity

  • equal opportunity employer.

Visa & Work Authorization

  • in, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class
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This listing is sourced directly from Scratch Financial's careers page and normalized into a canonical job model.