Crosscountry Consulting

Coupa Change Management Lead, Manager

United States

Sponsorship not specified$140k-$190kDetected 5 days ago

Project ManagementSupply ChainProcurementPerformance ManagementIntellectual PropertyLeadershipCommunicationMentoring

About the role

Imagine joining a fast-growing practice at the forefront of cloud technology, where high-impact client work comes with genuine work-life balance and real support for your growth. That's what you'll find in our Coupa practice at CrossCountry Consulting – a leading Coupa Services Partner and named Partner of the Year that guides clients through the full
As a Change Management Lead, you'll be a trusted advisor to clients, bringing hands-on transformation experience and technology expertise to deliver solutions that drive lasting adoption and results. You'll lead the change management workstream on engagements while managing people and helping grow the practice. Along the way, you'll collaborate with a team

Serve as a trusted advisor to clients, delivering change management support across the full Coupa suite (Procurement, Payables, Expenses, Asset Management)
Lead change management discovery workshops, identify stakeholder impacts, and design appropriate interventions
Create and execute change management strategies including communications, training, stakeholder engagement, and resistance management
Develop and deliver communications and training materials, including job aids and instructor-led trainings
Develop and Mentor the Team
Actively support project teams in resolving complex issues
Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
Track record of mentoring junior team members and building strong client relationships

Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation

Background in professional services, ideally with a focus in Procurement, Sourcing, and/or Supply Chain Management
Coupa certification preferred
Change management certification (e.g., Prosci, CCMP) preferred
Willingness to travel when required by clients during critical milestones, approximately 25-50%

Proven project management skills with the ability to thrive in fast-paced, dynamic environments
Strong workshop facilitation and executive-level presentation skills
Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation

Mentor team members through coaching, regular ongoing feedback and annual performance reviews

This listing is sourced directly from Crosscountry Consulting's careers page and normalized into a canonical job model.