Forus
People Operations
New York office · Full-time
Sponsorship not specifiedDetected 152 days ago
Supply ChainPerformance ManagementEmployee RelationsHRISResearchLeadershipCommunicationProblem SolvingMentoringPublic Speaking
About the role
- This is a high-impact, high-visibility role for someone who loves precision, thrives in ambiguity, and takes pride in operational excellence.
- If you are deeply organized, data-driven, and motivated by helping exceptional people do their best work, we want to meet you.
- Comms & Employee relations: serve as the primary point of contact for employee concerns, conflicts, and escalations; handle sensitive situations with empathy, consistency, and sound judgment
Responsibilities
- We already support patients across more than 80% of ZIP codes and partner with 5 of the 10 largest biopharma companies in the world.
- We raised $160M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity.
- design and continuously improve the systems that set employees up for success, represents our brand with integrity, and can ensure compliance through high volume.
- maintain rigorous adherence to all federal, state, and local employment regulations applicable to a non-exempt workforce; proactively identify and close gaps before they become liabilities
- Building for scale: design and continuously improve the systems that set employees up for success, represents our brand with integrity, and can ensure compliance through high volume.
- Compliance: maintain rigorous adherence to all federal, state, and local employment regulations applicable to a non-exempt workforce; proactively identify and close gaps before they become liabilities
- Culture and engagement: design and run programs that build a workplace employees want to show up to, especially in a high-volume, operationally intensive environment where engagement and retention are critical levers
- AI and technology: actively experiment with and implement AI-powered tools and automation to create leverage across HR workflows; this is not optional, we expect this person to be a builder and a tester
- 5-10 years of HR generalist experience, with meaningful time spent in large-scale, high-volume, early-career workforce environments, call centers, large operations or support orgs, BPO, staffing, or similar
- Proven track record managing HR through rapid growth you've scaled an organization before and know what to build in anticipation of the next stage, not in reaction to it
Requirements
- Experience with large non-exempt, W-2 employee populations and the compliance, relations, and operational complexity that comes with them
- you operate with a high degree of precision in documentation, compliance, and communications
Compensation
- You'll ensure that Forus' people infrastructure — spanning onboarding, compensation, benefits, compliance, performance, and culture — runs smoothly, efficiently, and scales through high volume.
Benefits
- administer and optimize compensation structures and benefits programs appropriate for an early-career, non-exempt workforce; partner with Finance on payroll and headcount planning
- HR systems and data: own and maintain HRIS, payroll, and related tools; ensure data integrity and build reporting that gives leadership real visibility into workforce health
Company info
- Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.
- Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier. The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions.
- Forus has exceptional product-market fit and is growing rapidly through organic adoption:
- Accelerating scale: We already support patients across more than 80% of ZIP codes and partner with 5 of the 10 largest biopharma companies in the world.
- Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation.
- We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier.
- The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions.
- AI-native, durable model: Our business becomes stronger as AI improves, as every new doctor, patient, and partner makes the network more valuable.
- Backing to build for the long term: We raised $160M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity.
- Our number one priority is scaling to market demand.
- We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow.
- We move fast and need to move faster.
- If we succeed, science will be the only limit to medicine.
- All full-time roles are in person in New York.
This listing is sourced directly from Forus's careers page and normalized into a canonical job model.