Podium

Staff AI Engineer - Utah

Lehi, Utah · Staff+

Sponsorship not specifiedDetected 21 days ago

PythonGoDistributed SystemsMachine LearningLLMsAgentic AILangGraphCommunicationProblem Solving

About the role

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Build and scale the AI Agent platform - enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.
Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions.
Build with world-class talent
If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!
Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.
Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.
Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.

Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.
10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
Proven success designing and maintaining distributed or high-throughput systems.
Excellent communication skills and the ability to work effectively across teams.
Ability to thrive in a fast-paced environment with shifting priorities.
Must be willing to work on site, 5 days per week.
2+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
Practical experience designing and implementing evaluations for LLM behavior - including accuracy, safety, reliability, and cost monitoring.
Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.

We are looking for a talented Staff AI Engineer to help build and scale our AI Agent platform-a powerful system that autonomously interacts with customers, handling millions of conversations every month.

This listing is sourced directly from Podium's careers page and normalized into a canonical job model.