Deluxe
OSA Support Technician
US-Ohio-Home Office
Sponsorship not specifiedDetected 143 days ago
LinuxOutbound SalesExcelCustomer SupportCommunicationMicrosoft Office
Stay score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- About the Company Deluxe is a global leader in media and entertainment services for film, video and online content.
- For more information, please visit www.bydeluxe.com Diversity Statement: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work.
- It is our policy to provide equal employment opportunities to all applicants and employees.
Responsibilities
- In a team environment perform monitoring of site systems and perform technical troubleshooting to ensure content is played as scheduled.
- Develop understanding and use of site hardware and associated server and screen player software components.
- Contribute to knowledgebase and troubleshooting processes, training, and maintain documentation of standard operating procedures.
- Manage end-to-end incident resolution and repair transactions.
- Perform outbound calls as needed to sample, track and document select advertising campaigns.
- Work overtime hours as needed in the event of high support volume.
- OSA Support Technician
Requirements
- Familiarity with Windows and Linux operating systems.
- Experience using Microsoft Office Suite (Outlook, Word, Excel) required.
- Strong customer service and interpersonal skills with the ability to delight the customer.
Nice to have
- Computer hardware, software and networking knowledge preferred.
Compensation
- This role is based in Wilmington, Ohio and the base pay for this role is $20.19 per hour.
Company info
- Deluxe is a global leader in media and entertainment services for film, video and online content.
- Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.
- With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented artists, developers, and industry veterans worldwide.
- For more information, please visit www.bydeluxe.com
- Diversity Statement:
- Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work.
- Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
- Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.
- Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
- A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe.
- Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.
- This role is based in Wilmington, Ohio and the base pay for this role is $20.19 per hour.
- Actual amounts will vary depending on education, skills, experience, and geographic location.
This listing is sourced directly from Deluxe's careers page and normalized into a canonical job model.