SGC

SGC

Koi, Fine Dining Assistant Server - FT

Niagara Falls, NY

Sponsorship not specified$100k-$500kDetected 2 days ago
Customer SupportCommunication

About the role

  • The Fine Dining Assistant Waiter is responsible for providing professional, friendly, courteous service to every guest.
  • ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.
  • Report to work on time, well-groomed in full uniform, with badge on upper left side of uniform.

Responsibilities

  • Perform any duties assigned by the manager or shift manager.
  • Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
  • Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
  • Maintain a neat and organized work station.

Requirements

  • Must be able to stand, walk and move through all areas of the dining room and bars for a lengthy period of time.
  • Must be able to carry up to fifty (50) pounds.
  • Must be able to assist with special needs of guests (i.e. helping the elderly from their chair, assisting with coats, pulling out the chair for guests, etc.).
  • Must have outgoing, friendly personality and a cheerful accommodating disposition.
  • Must be a Team Player.
  • Must be proficient in large tray service to include proper clearing, stacking of trays and able to balance and carry through the dining room in a professional manner.
  • Have a strong understanding of the philosophy and goals associated with a fine dining assistant waiter and are supportive of them at all times.
  • If required, wrap guest food.
  • Assist all other employees in performing their duties whenever required.
  • Must complete all required SGC Training programs within nine (9) months from commencement of employment.

Nice to have

  • Must be 18 years of age or older upon employment.
  • High school diploma or equivalency preferred.
  • Previous customer service or fine dining experience preferred.
  • Proficient in large tray service.

Skills

  • Must possess excellent communication skills.
  • Ability to write routine correspondence and to speak effectively and interact well with the guest and employees.
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Compensation

  • $10.70 Compensation is negotiable based on experience and education.
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This listing is sourced directly from SGC's careers page and normalized into a canonical job model.