whitman
Assistant Director of Financial Aid Services
WALLA WALLA, Washington · Director · Full-time
Sponsorship not specifiedDetected 20 days ago
CSSComplianceCRMHRCustomer SupportAR/VRCommunicationCollaboration
About the role
- Whitman College is an Equal Employment Opportunity employer (EEO).
- This position plays a critical role in managing and utilizing financial aid technology systems, serving as a liaison between the Financial Aid Office and multiple campus departments.
- PRINCIPAL ACCOUNTABILITIES Student & Family Engagement (30%) Work collaboratively with students and families by greeting visitors and responding to phone calls and emails.
Responsibilities
- With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country.
- Reporting to the Director of Financial Aid Services, the Assistant Director works closely with students, families, and campus partners to ensure accurate aid processing, regulatory compliance, and high‑quality service.
Requirements
- Associate's degree.
- 5+ years of experience in financial aid administration.
Nice to have
- Bachelor's degree.
- The nature of financial aid is deadline-driven, public facing, requires a high level of responsiveness, and involves making difficult decisions.
- Occasional evening and weekend work is required, primarily related to student recruitment and community outreach events.
- Whitman College is committed to cultivating a diverse and inclusive community.
Skills
- Ability to work with a high degree of flexibility, accuracy and attention to detail in a dynamic environment.
- Ability to navigate complicated financial aid cases in alignment with institutional policies and enrollment goals
- Proven ability to handle confidential and sensitive information with discretion and sound judgment.
- Ability to actively and positively contribute to the College's core values of diversity, equity, inclusion, antiracism, and access.
- Specifically,
Compensation
- Package financial aid based on annual award charts, while conducting holistic reviews of individual student eligibility.
Benefits
- Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees.
- Benefit offerings and eligibility described reflect current offerings and may be subject to change in accordance with College policies and plan documents.
- Full-time employees enjoy the following benefits:
- Medical/Dental/Vision Insurances.
- Basic life, accidental death and dismemberment and long term disability insurances with the capability to elect additional voluntary coverage.
- 403(b) Defined Contribution Retirement Plan with a matching contribution after eligibility requirements ar e met.
- Paid Time Off: 20 accrued vacation days, 12 accrued sick days, 13 paid holidays.
- Tuition Remission - Dependent Children
- Employee tuition waiver for two Whitman courses per semester.
- Learn more about benefits eligibility here.
Company info
- Whitman College is cultivating a community built on inclusion and belonging.
Equal opportunity
- Contact Human Resources regarding requests for disability accommodation in the employment
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This listing is sourced directly from whitman's careers page and normalized into a canonical job model.