Datadog

Datadog

Manager, Customer Success - Boston

Boston, Massachusetts, USA · Senior

Sponsorship not specified$108k-$144kDetected 3 days ago
DatadogAccessibilitySalesAccount ManagementCustomer SuccessCustomer SupportCommunicationCollaborationMentoring

Stay score

odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • This role impacts our customer experience and retention at scale, providing an opportunity to join a company that's a leader in the space and see your contributions firsthand.
  • We understand not everyone will meet all the above qualifications on day one.
  • Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.

Responsibilities

  • Drive and influence the full renewal and expansion sales cycle
  • Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth
  • Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges
  • Focus on talent attraction, retention, and development to create high-performance teams
  • As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success.

Requirements

  • 3+ years of experience leading a high-performing team of Customer Success Managers
  • A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities

Nice to have

  • Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space

Compensation

  • $108,000 - $144,000 USD

Benefits

  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • Generous global benefits
  • Datadog offers a competitive salary and equity package, and may include variable compensation.
  • Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Company info

  • It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
  • Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
  • At Datadog, we value our office culture-the relationships and collaboration it builds, and the creativity it inspires.
  • At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
  • Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.

Equal opportunity

  • Equal Opportunity at Datadog:

Visa & Work Authorization

  • t opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics
Apply directly at Datadog →Create a free account for alerts like thisView Datadog immigration profile

This listing is sourced directly from Datadog's careers page and normalized into a canonical job model.