Lyra Health
Sr. Zendesk Developer
United States · Senior
Sponsorship not specified$102k-$157kDetected 30 days ago
SalesforceCustomer SupportZendeskResearchCommunicationProblem Solving
About the role
- We care deeply about making a difference in people's lives and hope you do too!
Responsibilities
- About the Role We are seeking an experienced Zendesk Developer to help maintain and enhance our Zendesk instances and processes to allow our organization to scale and our users to thrive.
Requirements
- 5+ years of experience as a Zendesk developer, administrator, or similar role with a track record of successful Zendesk implementations, customizations, and integrations
- 3+ years of experience in general technical development, customer support, or engineering role
- 1+ years' experience implementing Zendesk Agent Copilot + Zendesk Advanced AI
- If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.
- Strong knowledge and experience managing Zendesk architecture, APIs, and integrations (i.e. Salesforce)
- Strong problem-solving skills with the ability to deliver on time with minimal supervision in a highly technical, customer-focused service environment
- Excellent communication and relationship building skills with the ability to share insights, demos, and process expectations with stakeholders and colleagues, both locally and remotely
- Passionate about teaching and empowering others
- Desired Experience:
- " We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
- request that we delete your information from our systems
- object to or restrict processing of your information
Compensation
- Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.
Benefits
- Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.
- Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
- We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
Company info
- We are seeking an experienced Zendesk Developer to help maintain and enhance our Zendesk instances and processes to allow our organization to scale and our users to thrive.
Equal opportunity
- " We are an Equal Opportunity Employer.
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This listing is sourced directly from Lyra Health's careers page and normalized into a canonical job model.