Pioneer Management Consulting

Business Process Consultant, ServiceNow

Denver; Minneapolis

Sponsorship not specified$88k-$132kDetected 6 days ago

Communication

About the role

At Pioneer, you'll work directly with executive teams, solving complex problems and shaping strategies that reset what's possible.
But every project earns trust - and earns us the right to take on more.
If you're looking for meaning, momentum, and a seat at the table, you're in the right place.

Collaborate with clients and internal stakeholders to gather, analyze, and document HR service delivery requirements, translating them into functional specifications for ServiceNow HRSD implementations.
Lead workshops and training sessions to support user adoption and maximize the value of ServiceNow HRSD capabilities.
Partner with cross-functional teams to identify and implement process improvements and automation opportunities.
Maintain accurate documentation for system configurations, business processes, and change management activities.
You'll get the kind of access, challenge, and growth found at big firms - while helping build a company that's scaling fast and guided by what we value.
create jobs people love, serve companies we admire, and fund start-ups that are driving innovative good in the world.
Built on our three core values; Humble, Hungry, Connected, we deliver world-class consulting with small-town heart and hustle.
We partner with clients to solve critical business challenges while fostering environments where individuals and teams can thrive.
In this role, you will partner closely with clients and internal stakeholders to analyze requirements, design workflows, and implement process improvements that maximize the value of ServiceNow.

Minimum 3 years of recent experience as a Business Analyst or Business Process Consultant supporting ServiceNow in a managed services or consulting environment.
Strong understanding of HR processes and ServiceNow HRSD modules, including Case and Knowledge Management, Employee Service Center, and Lifecycle Events.
Experience with ServiceNow configuration, scripting, and workflow design.
You are a skilled facilitator and problem solver who excels at bridging the gap between business needs and technical solutions.

Certified System Administrator preferred.
Certified Implementation Specialist - HRSD preferred.
Excellent verbal and written communication, presentation, and analytical skills.
Comfort with handling ambiguity and managing multiple priorities.
Education:
Bachelor's Degree or equivalent work experience required.
Some travel is required.
This may differ from location to location.

Bonuses and other incentives are awarded at the Company's discretion and are based upon individual contributions and overall company performance.
At Pioneer Management Consulting, we believe people are at the heart of every successful transformation.
We are an elite team of problem solvers who unabashedly love business.
When you join Pioneer, you become part of a collaborative, supportive community dedicated to making a real difference.

This listing is sourced directly from Pioneer Management Consulting's careers page and normalized into a canonical job model.