Incode Technologies
Senior Technical Account Manager
United States · Senior
Sponsorship not specifiedDetected 3 days ago
JavaScriptTypeScriptPythonBashiOSAndroidSQLAWSCloud PlatformsDevOpsAPI DevelopmentRESTData AnalysisIncident ResponseComplianceProject ManagementRecruitingOnboardingCustomer SuccessCommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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Files H-1B transfers
2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
- About Incode Incode is a Series B unicorn ($2.2B) rewriting how the world proves identity.
- Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we're scaling fast-and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
Responsibilities
- As a Senior Technical Account Manager at Incode, you own the end-to-end technical relationship for a portfolio of strategic accounts.
- You're not an escalation path, you're a proactive technical partner embedded in the customer's world, translating complex integration challenges into delivery plans, keeping production environments healthy, and making sure Incode's products work the way they were designed to.
- Build trusted relationships with customer engineering teams, architects, and platform owners.
- Maintain deep familiarity with each account's integration architecture, production environment, and technical roadmap
- Lead and project manage technical onboarding for new use case and new product deployments
- Review integration designs, identify risks, and recommend architectural adjustments before they become production problems
- Pull the right internal resources (Product, Engineering, Support) behind the scenes so customers experience a unified Incode team
- Actively build and share AI assisted workflows that reduce repetitive work, accelerate customer onboarding, and improve documentation quality
Benefits
- Flexible Working Hours & Workplace
- Open Vacation Policy
- Serve as the primary technical point of contact for one or more strategic accounts across financial services, telecom, healthcare, and enterprise verticals
- Monitor account health, proactively identify degradation risks, and drive resolution before customers feel it
- Collaborate closely with your aligned Account Director on account strategy, health, and expansion opportunities
Company info
- We're in the process of rapidly scaling our diverse global team and we're looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
- Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security.
- Aspects of our Culture: - High performance - Freedom & responsibility - Context, not control - Highly aligned, loosely coupled - Continuous Feedback - Promotions & Development - Learn more about Life at Incode!
- Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
- Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy.
- We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life.
- As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process.
Equal opportunity
- equal opportunity employer, committed to creating a diverse and inclusive work environment.
- If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know-we'll do our best to support you.
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This listing is sourced directly from Incode Technologies's careers page and normalized into a canonical job model.