Five9
Senior Account Strategy Manager
United States (Remote) · Senior
Sponsorship not specified$82k-$230kDetected 20 days ago
GCPAccount ManagementNegotiationMentoringPublic Speaking
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 11 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- The Senior Account Strategy Manager diagnoses where a pursuit needs intervention, challenges the existing approach when it isn't working, strengthens the customer value narrative and helps remove barriers to progress.
Responsibilities
- Directly support Sales Directors on high-value, complex opportunities - helping align approach to customer priorities and transformation goals, and bringing structure to positioning, executive engagement, and deal approach.
- Help build value-led narratives and executive summaries - supporting Sales Directors with clear, outcome-focused value propositions and win themes for C-level stakeholders.
- Provide hands-on support across a portfolio of complex Enterprise and Strategic deals - spending the majority of time working directly with Sales Directors on live pursuits.
- Apply clear engagement criteria - prioritizing where direct support can have the greatest impact based on deal complexity, strategic importance, competitive pressure, AI opportunity, and wider account potential.
- Support Sales Directors on RFPs, PoVs, and multi-partner engagements - coordinating inputs across Five9 and partners, and structuring activity across milestones and deliverables.
- Pressure-test the deal before it advances - refining the deal structure, modeling pricing options, building the business case, and shaping the negotiation plan, then presenting to senior approvers (Five9's Delegation of Authority process) and engaging Partner Operations as needed.
- Partner with Legal, Finance, and Revenue Operations in support of Sales Directors structuring, negotiating, and closing complex deals.
- Apply - and sharpen - frameworks such as SPICED, Account-Based Selling, and Path to Partnership - bringing consistent, repeatable support to complex enterprise engagements, and testing, refining, and improving those frameworks based on what actually works in the field.
- Support lifecycle alignment from pre-sale to post-sale - capturing and handing over customer priorities, value outcomes, commitments, implementation context, and future growth opportunities, so implementation, adoption, and Day 2 begin with a deliberate transition rather than re-discovery.
- GTM & Collateral Support
Requirements
- 8+ years of experience in strategic account management, deal strategy, or sales strategy roles directly supporting complex, Enterprise, multi-stakeholder pursuits.
- Bachelor's degree highly recommended in business or a related field; equivalent experience considered.
Compensation
- Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
Company info
- Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
- Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
- The more inclusive we are, the better we are.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.