Five9
Manager, Sales Commissions - Contractor
United States (Remote) · Contract
Sponsorship not specifiedDetected 36 days ago
CRMSalesAccountingCustomer SuccessLeadershipMentoringVariance Analysis
About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- This role is responsible for ensuring accurate, timely, and compliant commission payments for sales and customer success representatives.
Responsibilities
- Lead the end‑to‑end commission process for hundreds of quota‑carrying reps, ensuring accurate and timely payouts.
- Manage a small team, providing coaching, workload prioritization, and performance guidance.
- Partner closely with Sales Operations, Deal Desk, Payroll, and HR to ensure alignment on compensation plans, bookings, and employee data.
- Design, maintain, and enhance commission models to support evolving compensation plans, new sales roles, SPIFFs, and business initiatives.
- Perform and oversee calculation validation, tie‑outs, and variance analysis prior to payout approval.
Requirements
- 7+ years of experience in sales commissions, revenue operations, or compensation accounting, including people leadership experience.
- Strong working knowledge of CRM and bookings systems.
- Proven ability to work cross‑functionally with Finance, Sales Ops, Payroll, HR, and Audit.
- Ability to balance operational execution with system and control improvements
- Clear communicator with the ability to explain complex commission logic to non‑technical stakeholders
Compensation
- The Manager will be responsible for overseeing the maintenance of an Incentive Compensation Management (ICM) tool, as well as ETL integrations and SOX controls related to commissions.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.