Commure
Deployment Manager
Mountain View, CA · Senior
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About the role
- Commure's AI already lives in clinical environments across the country, answering patient calls, automating workflows, and reducing the administrative burden that costs healthcare a trillion dollars a year.
- As an Implementation Manager, you're the person who makes that real for our customers.
- Serve as the primary point of contact for customers throughout deployment
Responsibilities
- Lead customer implementations from kickoff through go-live
- Document customer requirements and translate them into clear implementation plans and engineering specifications
- Coordinate internal QA efforts and validate fixes before customer testing
- Monitor launch performance, identify issues, and drive rapid resolution
- Drive post-launch optimization and continuous improvement based on customer feedback and production data
- Maintain implementation documentation, playbooks, and project trackers
- Manage multiple implementations concurrently while keeping stakeholders aligned
- Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate.
- Come deliver this transformation.
Requirements
- 2-5+ years of experience in implementation, operations, consulting, customer success, solutions engineering, or a similar customer-facing role
- Experience with contact centers, telephony, or AI products
Skills
- Excellent written and verbal communication skills
Compensation
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
Benefits
- At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed.
- Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it.
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
- The future of healthcare is being built right now.
- Healthcare technology or healthcare operations experience
Company info
- Set expectations and communicate timelines, risks, blockers, and project status to customers
- Comfortable working cross-functionally with customers, engineering, product, and operations
This listing is sourced directly from Commure's careers page and normalized into a canonical job model.