Modernizing Medicine
Sales Development Coordinator
Boca Raton, FL
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About the role
- At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms.
- Our web and mobile applications are transforming healthcare IT to increase practice efficiency and improve patient outcomes.
- We offer end-to-end, specialty-specific solutions-from Practice Management and EMR to Revenue Cycle Management (RCM) and Provider Collaboration-helping our clients maximize efficiency.
Responsibilities
- Lead Queue Management
- Daily Governance: Monitor and manage the lead queue within Salesforce, ensuring a seamless flow of data.
- Quality Control: Review incoming leads for completeness and quality before routing them to the sales team.
- Prioritization: Apply lead scoring models (based on engagement, fit, or intent) to identify and escalate high-potential leads for immediate action.
- Database Hygiene: Flag and clean up duplicate, incomplete, or unqualified leads to ensure SDRs are focused on the most viable prospects.
- Routing Logic: Assign leads to the appropriate representatives based on pre-defined routing rules and territory maps.
- System Audits: Perform regular audits to identify bottlenecks or system errors within the lead distribution process.
- SLA Accountability: Ensure Lead Service Level Agreements (SLAs) are met, tracking how quickly and effectively reps act on assigned leads.
- Insights & Dashboards: Generate reports and dashboards in Salesforce to track lead volume, assignment rates, and rep responsiveness.
- Leadership Updates: Report bottlenecks or missed SLAs to sales leadership to drive operational excellence.
Requirements
- If you are receiving communications as described above, please report them to the FTC website.
Skills
- Consistently ranked as a Top Place to Work
- 2025
Benefits
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
Company info
- Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code.
- Job Description Summary: At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms.
- We are looking for a detail-oriented, proactive Sales Coordinator to act as the "engine" of our sales funnel.
- As a Sales Coordinator, you will play a vital role in our mission by ensuring our Sales Development Representatives (SDRs) have a constant, clean, and high-quality flow of opportunities.
This listing is sourced directly from Modernizing Medicine's careers page and normalized into a canonical job model.