Crawford Mechanical Services

Crawford Mechanical Services

HVAC Account Manager

Mesa, AZ · Contract

Sponsorship not specifiedDetected 12 days ago
CRMAccount ManagementBusiness DevelopmentNegotiationFinancial AnalysisBudgetingContract ManagementLeadershipCommunicationProblem SolvingTime ManagementFinancial Reporting

About the role

  • We are looking for a driven and customer-focused HVAC/R & Plumbing Account Manager to join our team.
  • This role is ideal for a sales and operations leader with experience in mechanical services who thrives in a fast-paced environment.
  • The Account Manager will be responsible for growing our service business, maintaining strong client relationships, and ensuring operational and financial performance.

Responsibilities

  • Business Growth & Client Management: Drive sales for HVAC/R and plumbing services, manage client relationships, and oversee customer communications to ensure contract retention and expansion.
  • Financial & Operational Performance: Oversee P&L, track financial targets, and implement strategies to improve efficiency and profitability.
  • Sales & Market Growth: Develop new business and expand existing client accounts to grow revenue in Arizona.
  • Customer Satisfaction & Retention: Build long-term relationships with clients, ensuring high satisfaction and contract renewals.
  • Drive sales for HVAC/R and plumbing services, manage client relationships, and oversee customer communications to ensure contract retention and expansion.
  • Oversee P&L, track financial targets, and implement strategies to improve efficiency and profitability.
  • Develop new business and expand existing client accounts to grow revenue in Arizona.
  • Build long-term relationships with clients, ensuring high satisfaction and contract renewals.

Nice to have

  • Bachelor's degree in Business, Engineering, HVAC, Plumbing, or a related field (preferred) Equivalent industry experience in mechanical services, HVAC/R, plumbing, or facility management may be considered
  • Strong client engagement and leadership skills Financial & Business Acumen - P&L management, budgeting, and contract negotiation expertise Problem-Solving.
  • Ability to assess client needs and provide effective solutions Project & Time Management.

Company info

  • Conduct site visits, attend industry events, and ensure adherence to company safety, IT, and training standards.
  • Align service teams with company goals, improve processes, and serve as the primary liaison between customers and internal teams.
  • Operational Excellence: Align service teams with company goals, improve processes, and serve as the primary liaison between customers and internal teams.
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