Wintrust Financial
Teller Service Coordinator - Grand Rapids, MI
Grand Rapids, MI
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Green-card follow-through: 86%
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About the role
- Why join us? - An award-winning culture!
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Responsibilities
- Keep the branch team informed of policy and procedure changes pertaining to teller operations; may require partnering with Branch Operations Support
- Ensure team members comply with all bank and regulatory policies and procedures to maintain security and mitigate preventable losses
- To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.
Requirements
- Previous teller experience required
- Ability to lift up to 50 lbs and stand for long periods of time
- The role requires strong leadership, organizational, and communication skills as well as the ability to indirectly motivate staff and effectively organize / delegate operational duties among staff members.
- Excellent customer service and problem-solving skills
- Exceptional verbal and written communication skills
- Travel between branches may be necessary
Nice to have
- High school diploma or GED required, college degree preferred
Compensation
- The estimated hourly rate for this role is $22.00 - $24.00, along with eligibility to earn an annual bonus.
- Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
Benefits
- Life insurance
- Short-term and long-term Disability Insurance
- Parental Leave
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Transportation and Commuting Benefits
Company info
- Our people are the heart of our business and we are proud to rank consistently as a top place to work.
- Ensure security procedures are established and being followed for the safety of employees and customers
- Lead by example by operating a teller drawer to serve customers in lobby or drive
- Recognize potential cross-sell opportunities and refer customers to appropriate bank personnel
Equal opportunity
- Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.
This listing is sourced directly from Wintrust Financial's careers page and normalized into a canonical job model.