SalesAPE.ai
Customer Success Manager
US - West Coast
Sponsorship not specifiedDetected 28 days ago
LLMsAgentic AICRMAccount ManagementCustomer Success
About the role
- Post-onboarding, you'll be the person clients call, trust, and grow with.
- You'll understand their business goals, monitor how their AI agents are performing, and take ownership of driving outcomes that keep them renewing and expanding.
- This role sits within the Professional Services & Customer Success function.
Responsibilities
- SalesAPE.ai http://SalesAPE.ai is looking for a commercially sharp Customer Success Manager to own long-term relationships with our growing portfolio of SMB clients.
- Own a portfolio of accounts post-onboarding, acting as the primary point of contact through renewal and beyond
- Build strong relationships with client stakeholders, understanding their goals and driving outcomes from their AI agents
- Proactively manage renewals and spot expansion opportunities, owning commercial conversations with confidence
- A chance to grow to lead a team in a high-growth market
Nice to have
- Experience in AI, sales technology, or a fast-growing startup
- Familiarity with CRM platforms and sales workflows
- A pivotal role in a fast-growing AI startup with a unique product offering
- Competitive compensation including base and commission
- A collaborative, innovative, and supportive work culture
- Opportunities for professional growth in the emerging field of AI solutions
- Freedom and autonomy are our principal values
- Proven B2B SaaS Customer Success or Account Management experience, ideally with SME clients
Compensation
- Competitive compensation including base and commission
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This listing is sourced directly from SalesAPE.ai's careers page and normalized into a canonical job model.