SalesAPE.ai

SalesAPE.ai

Customer Success Manager

US - West Coast

Sponsorship not specifiedDetected 28 days ago
LLMsAgentic AICRMAccount ManagementCustomer Success

About the role

  • Post-onboarding, you'll be the person clients call, trust, and grow with.
  • You'll understand their business goals, monitor how their AI agents are performing, and take ownership of driving outcomes that keep them renewing and expanding.
  • This role sits within the Professional Services & Customer Success function.

Responsibilities

  • SalesAPE.ai http://SalesAPE.ai is looking for a commercially sharp Customer Success Manager to own long-term relationships with our growing portfolio of SMB clients.
  • Own a portfolio of accounts post-onboarding, acting as the primary point of contact through renewal and beyond
  • Build strong relationships with client stakeholders, understanding their goals and driving outcomes from their AI agents
  • Proactively manage renewals and spot expansion opportunities, owning commercial conversations with confidence
  • A chance to grow to lead a team in a high-growth market

Nice to have

  • Experience in AI, sales technology, or a fast-growing startup
  • Familiarity with CRM platforms and sales workflows
  • A pivotal role in a fast-growing AI startup with a unique product offering
  • Competitive compensation including base and commission
  • A collaborative, innovative, and supportive work culture
  • Opportunities for professional growth in the emerging field of AI solutions
  • Freedom and autonomy are our principal values
  • Proven B2B SaaS Customer Success or Account Management experience, ideally with SME clients

Compensation

  • Competitive compensation including base and commission

This listing is sourced directly from SalesAPE.ai's careers page and normalized into a canonical job model.