Remitly

Remitly

Senior Lifecycle Marketing Associate

Seattle, Washington United States · Senior

Sponsorship not specified$96k-$108kDetected 11 days ago
HTMLProject ManagementStakeholder ManagementCRMCommunicationCollaboration

About the role

  • As a Senior Lifecycle Marketing Associate, you will report to the Senior Lifecycle Marketing Manager and play a key role in managing and executing high-volume communications requests and new strategies from briefing through to delivery.
  • You will be an executional expert across our core CRM channels - email, push notifications, in-app messages, WhatsApp, and SMS - with a focus on delivering localized, personalized communications at scale.
  • We embrace a collaborative, hybrid model, with 3 days a week spent connecting and creating in our downtown Seattle office.

Responsibilities

  • Own the end-to-end management of stakeholder communication tickets, from intake and prioritization through to execution and delivery, keeping stakeholders informed and updated throughout the process
  • Build, QA and deploy multi-channel campaigns across email, push notifications, in-app messages, WhatsApp, and SMS, primarily using Braze
  • Collaborate closely with internal stakeholders across the business to understand their needs and translate them into effective, on-brand communications
  • This creates a consistent, meaningful overlap that supports team norms and business needs.

Requirements

  • 3+ years of experience in lifecycle, CRM, or retention marketing
  • Strong working knowledge of CRM channels including email, push notifications, in-app messages, WhatsApp, and SMS
  • Experience with personalization and localization logic across multiple markets

Nice to have

  • Hands-on experience with CRM/customer engagement platforms
  • Braze experience strongly preferred.

Skills

  • Monitor and report on campaign performance, sharing insights and learnings with the broader team
  • Identify opportunities to improve the ticket management and execution process to increase efficiency and quality at scale

Compensation

  • The starting base salary range for this position is typically $96,000-$108,000.
  • In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan.
  • Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Benefits

  • Flexible paid time off
  • Health, dental, and vision + 401k plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education

Company info

  • Driving Innovation, Together
  • At Remitly, we believe that true innovation sparks when we come together.
  • Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
  • For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week.
  • Managers also have the flexibility to set higher expectations based on their team's specific needs.
  • These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
  • Remitly is an E-Verify Employer
  • At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
  • Remitly is an equal opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • Execute localized tests across CRM channels, ensuring communications are relevant and resonant for customers in different markets

This listing is sourced directly from Remitly's careers page and normalized into a canonical job model.