The Proactive Technology Group
IT Field Technician II
New York, New York, United States · Mid · Full-time
Sponsorship not specifiedDetected 205 days ago
AzureCustomer SupportFirewallCiscoCommunication
About the role
- We're looking for a technically skilled, dependable, and service-oriented Field Technician to join our team. This role is primarily based out of our Midtown Manhattan office and supports a wide range of client environments across Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office on Long Island. This position is ideal for
- someone who enjoys a mix of onsite support, hands-on troubleshooting, end-user assistance, and field-based technical work. The technician will spend approximately 50% of their time at client sites, providing in-person support, resolving technical issues, completing onsite tasks, and assisting with implementations and infrastructure changes. What You'll Do
Responsibilities
- This role is primarily based out of our Midtown Manhattan office and supports a wide range of client environments across Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office on Long Island.
Requirements
- Ideal Background · Strong foundational knowledge of Microsoft and networking technologies · Interest in long-term technical growth · Strong documentation and communication skills
Nice to have
- Microsoft 365 Windows 10/11 Windows Server Basic Azure and Entra ID environments Network infrastructure including switches, firewalls, and wireless
- Familiarity with technologies such as:
Benefits
- 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance
Company info
- We're looking for a technically skilled, dependable, and service-oriented Field Technician to join our team.
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