rak
Front Desk Lead - No weekends, full benefits
Ashland, KY · Full-time
Sponsorship not specifiedDetected 60 days ago
Customer Support
About the role
- Essential Duties and Responsibilities - Provide exceptional customer service during every patient encounter (in person or via phone).
Responsibilities
- Front Office Lead
- A Front Office Lead is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care.
- This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
- Manage patient flow in the office
Requirements
- Knowledge of common fees charged for common visits and collect correct payments
- Ability to grow, adapt, and accept change
- Ability to interact with all levels of employees in a courteous, professional manner at all times
Compensation
- Competitive Base Pay
Benefits
- Full Benefits Package
- Medical, Vision, Dental and Life Insurance
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Company info
- Retina Associates of Kentucky
- Job Title: Front Office Lead
- We pay mileage!
- Full Time
- Our clinic is open Monday-Friday 6:30am-5:30pm
- Your shifts will fall within these hours
- You may need to work a little earlier and/or later as needed
This listing is sourced directly from rak's careers page and normalized into a canonical job model.