zach

zach

CFO

Lindon, Utah · Exec

Sponsorship not specifiedDetected 21 days ago
RESTProject ManagementLeadershipCommunicationCollaborationProblem Solving

About the role

  • Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light.
  • You won't have to look to find growth opportunities-ready or not, they'll find you.
  • Join over 6,000 people across the globe who think that's work worth doing.

Responsibilities

  • Here, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
  • Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
  • We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face.
  • How You'll Find Success Technical Account Managers (TAMs) are highly experienced Qualtrics platform experts who work together to provide white-glove support to some of our largest customers.
  • Build your problem-solving, critical-thinking and client-facing skills.
  • Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
  • Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions
  • Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
  • Build systems to facilitate program objectives and system effectiveness and measure reliability of services
  • Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort

Requirements

  • Bachelor's degree from a competitive university
  • 1-2 years experience working in a technical, consulting, or client-facing role
  • Comfort in working both autonomously and collaboratively
  • Ability to articulate technical concepts to a non-technical audience
  • Detail-oriented with an ability to prioritize and meet deadlines
  • Familiarity with software and front-end development

Nice to have

  • Mondays and Thursdays, plus one day selected by your organizational leader.
  • For the rest of the week, work where you want, owning the integration of work and life.
  • Not finding a role that's the right fit for now?
  • Qualtrics Insiders is the one-stop shop for all things Qualtrics Life.
  • Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more.
  • No spam - we promise!
  • You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

Compensation

  • Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year)

Benefits

  • From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business.

Company info

  • But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally.
  • When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them.
  • From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services.
  • We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion.
  • TAMs work in a post-sales capacity that directly contributes to the long-term success of our customers' programs.
  • Become an expert at the company for our most strategic platform capabilities and understanding the customers' platform needs

This listing is sourced directly from zach's careers page and normalized into a canonical job model.