zach
CFO
Lindon, Utah · Exec
Sponsorship not specifiedDetected 21 days ago
RESTProject ManagementLeadershipCommunicationCollaborationProblem Solving
About the role
- Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light.
- You won't have to look to find growth opportunities-ready or not, they'll find you.
- Join over 6,000 people across the globe who think that's work worth doing.
Responsibilities
- Here, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
- Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
- We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face.
- How You'll Find Success Technical Account Managers (TAMs) are highly experienced Qualtrics platform experts who work together to provide white-glove support to some of our largest customers.
- Build your problem-solving, critical-thinking and client-facing skills.
- Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
- Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions
- Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
- Build systems to facilitate program objectives and system effectiveness and measure reliability of services
- Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort
Requirements
- Bachelor's degree from a competitive university
- 1-2 years experience working in a technical, consulting, or client-facing role
- Comfort in working both autonomously and collaboratively
- Ability to articulate technical concepts to a non-technical audience
- Detail-oriented with an ability to prioritize and meet deadlines
- Familiarity with software and front-end development
Nice to have
- Mondays and Thursdays, plus one day selected by your organizational leader.
- For the rest of the week, work where you want, owning the integration of work and life.
- Not finding a role that's the right fit for now?
- Qualtrics Insiders is the one-stop shop for all things Qualtrics Life.
- Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more.
- No spam - we promise!
- You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
Compensation
- Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year)
Benefits
- From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business.
Company info
- But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally.
- When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them.
- From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services.
- We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion.
- TAMs work in a post-sales capacity that directly contributes to the long-term success of our customers' programs.
- Become an expert at the company for our most strategic platform capabilities and understanding the customers' platform needs
This listing is sourced directly from zach's careers page and normalized into a canonical job model.