DXC Technology

Sr Manager, Insurance Operations & Business Process

USA - SC - CHARLESTON · Senior

Sponsorship not specifiedDetected 14 days ago

Process ImprovementLeadershipCollaborationUnderwritingProperty & CasualtyClaims Management

About the role

We are seeking an experienced Senior Manager, Business Process Solutions (BPS) to lead large-scale operational transformation initiatives, drive business growth, and deliver exceptional client outcomes.
In this strategic leadership role, you will define and optimize business processes, lead high-performing global teams, and partner with executive stakeholders to improve operational performance while expanding our Business Process Solutions portfolio.

Lead enterprise-wide process transformation initiatives that improve operational efficiency and client experience.
Develop and execute strategic initiatives aligned with business objectives and client priorities.
Build and lead global, cross-functional teams focused on operational excellence and continuous improvement.
Partner with clients to identify opportunities for business expansion and operational improvements.
Support sales teams with solution development, upselling, cross-selling, and new business pursuits.
Build trusted executive-level client relationships and drive long-term strategic partnerships.

10+ years of experience in Business Process Services (BPS), Business Process Outsourcing (BPO), process transformation, or large-scale service delivery environments.
4+ years of leadership experience managing large global teams and complex operational programs.
Proven success leading operational transformation initiatives across enterprise organizations.
Strong expertise in Lean, Six Sigma, Business Process Management (BPM), or other continuous improvement methodologies.
Experience managing P&L, budgets, operational performance, workforce planning, quality, and productivity.
The ideal candidate combines strategic leadership with operational excellence and commercial acumen.
If you are an applicant from the United States, Guam, or Puerto Rico

DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
More information on employment scams is available here.

sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law

This listing is sourced directly from DXC Technology's careers page and normalized into a canonical job model.