Americaninstitutesforresearch

Americaninstitutesforresearch

Senior Workplace Manager

US-VA-Arlington · Senior

Sponsorship not specifiedDetected 1 day ago
ProcurementPerformance ManagementResearchLeadershipCommunicationCollaborationCritical ThinkingMentoring

About the role

  • Join AIR's Workplace Management team as a Senior Workplace Manager and play a leadership role in strengthening resilient, scalable, and high-performing workplace operations.
  • This position reports to the Director of Workplace Management.
  • This position is an in-office role, requiring four designated days per week in AIR's Arlington, Virginia office.

Responsibilities

  • Lead workplace operations and service continuity across AIR's multi-site portfolio by setting priorities, managing workload distribution, maintaining service standards, and mitigating operational risk during periods of transition and change.
  • Manage complex workplace projects and programs, including renovations, relocations, decommissionings, infrastructure upgrades, and other portfolio initiatives, ensuring scope, timelines, budgets, quality expectations, and cross-functional coordination are effectively managed.
  • Improve systems, processes, and data practices by optimizing workplace tools, advancing automation and digitization, strengthening reporting, and establishing scalable practices that support efficient operations and continuous improvement.
  • Support transition planning and knowledge continuity by documenting critical processes, strengthening knowledge transfer, identifying operational gaps, and helping convert individual knowledge into scalable team practices.
  • Lead team development and workforce planning by coaching direct and indirect reports, supporting career development, strengthening accountability, and helping shape future team structures through hiring, onboarding, and role clarity.
  • Strengthen vendor, budget, and partner accountability through vendor strategy, procurement coordination, contract and service agreement oversight, cost and value analysis, budget discipline, and performance management.
  • Build strong cross-functional communication and workplace experience partnerships with HR, Technology and Finance offices, vendors, and other stakeholders to support alignment, collaboration, inclusive service delivery, and effective workplace experience outcomes.
  • Support transition planning, knowledge transfer, and documentation of critical Workplace Management processes.
  • Partner with the Director of Workplace Management to support role clarity, team alignment, and practical operating practices that strengthen collaboration and service delivery.

Requirements

  • Minimum 7 years of relevant experience in workplace management, facilities management, corporate real estate, operations, or a related field.
  • Proven experience leading complex workplace projects or programs, such as relocations, renovations, decommissionings, infrastructure upgrades, systems initiatives, or multi-site operational improvements.
  • Occasional travel for meetings, training sessions, site visits, and/or professional conferences may be required.
  • Education, Knowledge, and Experience
  • High School Diploma and 8+ years of experience, or a Bachelor's degree and 7+ years of experience in facilities management, business administration, real estate, operations, engineering, architecture, or a related field preferred.
  • Minimum 5 years of people leadership experience, including coaching, performance management, and developing team capability.
  • Demonstrated ability to leverage workplace technology platforms and data such as work order systems, room reservation tools, IWMS, access control dashboards, and space planning applications to support project execution, measure operational performance, and guide continuous improvement.

Nice to have

  • Experience managing vendor relationships, budgets, contracts, service delivery expectations, or operational performance metrics preferred.
  • Professional certification such as CFM, FMP, BOC, PMP, LEED, or similar credential preferred.

Skills

  • <span style="
  • Early Priorities
  • Understand AIR's current workplace operations, portfolio, staffing structure, systems, and key service expectations.
  • Identify operational risks, workload gaps, process dependencies, and opportunities to strengthen service continuity.
  • Advance priority workplace projects, including relocations, decommissionings, systems improvements, and service delivery enhancements.
  • Adapt responsibilities as business needs evolve.

Company info

  • Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally.
  • We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.
Apply directly at Americaninstitutesforresearch →Create a free account for alerts like thisView Americaninstitutesforresearch immigration profile

This listing is sourced directly from Americaninstitutesforresearch's careers page and normalized into a canonical job model.