Netomi

Netomi

HR/People Operations Specialist

New York

Work authorization requiredDetected 68 days ago
Agentic AIProcess ImprovementRecruitingPerformance ManagementEmployee RelationsHRISCommunicationProblem SolvingOrganizational Skills

About the role

  • This role is critical to ensuring smooth day-to-day HR operations while delivering an exceptional employee experience across the organization.
  • We are looking for a highly organized, detail-oriented, and proactive HR/People Operations Specialist to help power the day-to-day operations of our growing team.
  • This is a high-impact role at the center of the employee experience-supporting everything from onboarding and lifecycle processes to data, reporting, and cross-functional initiatives.

Responsibilities

  • Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions
  • Maintain accurate employee records and ensure data integrity across HR systems
  • Support documentation, letters, and HR-related communications
  • Coordinate and deliver seamless onboarding experiences for new hires
  • Partner with hiring managers and cross-functional teams to ensure successful employee integration
  • Support employee engagement initiatives, events, and programs
  • Manage and maintain HRIS and other HR/People systems
  • Generate reports and dashboards to support People analytics and decision-making

Requirements

  • Strong understanding of HR processes and employment practices
  • 3-5+ years of experience in HR, People Ops, or a related field
  • Ability to handle sensitive information with discretion
  • Experience with HRIS systems and tools (e.g., Justworks, Rippling, Workday, BambooHR, etc.)
  • Familiarity with modern recruiting tools and ATS platforms
  • Experience supporting global or distributed teams

Compensation

  • Compensation, Benefits & Payroll Support

Benefits

  • Serve as a first point of contact for employee queries related to HR policies, benefits, and processes

Company info

  • Netomi is the leading agentic AI platform for enterprise customer experience.
  • We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey.
  • Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case.
  • Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
  • Want to be part of the AI revolution and transform how the world's largest global brands do business?

Equal opportunity

  • Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization.
  • More information on E-verify can be found here and here.
  • Netomi is an equal opportunity employer committed to diversity in the workplace.
  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Visa & Work Authorization

  • Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization.

This listing is sourced directly from Netomi's careers page and normalized into a canonical job model.