Zone 5 Technologies
Desktop Support Specialist II
Fort Worth, Texas · Mid · Contract
Sponsorship not specified$38k-$44kDetected 8 days ago
PythonBashLinuxCybersecurityCustomer SupportTCP/IPDNSCommunicationProblem Solving
About the role
- If you're driven by hard problems, energized by rapid innovation, and ready to make an impact on next-generation flight systems, you belong here.
- The ideal candidate will be either a recent graduate with a strong foundation in IT systems or have 3-5 years of hands-on experience supporting both Linux and Windows environments.
- Apply today and join the Zone 5 Technologies team!
Responsibilities
- Provide desktop and server support for Windows systems (installation, configuration, troubleshooting, and maintenance).
- Perform routine system maintenance and updates across supported platforms.
- Support end-user accounts, permissions, and access rights in accordance with best practices.
- Maintain documentation of procedures, configurations, and system changes.
- Collaborate with IT team members on infrastructure improvements and automation projects.
Requirements
- Recent graduate with a degree in Computer Science, Information Technology, or a related field, or 3-5 years of experience in IT support roles.
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP).
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
- As required by law, we will verify the identity and employment authorization of all new employees using the E-Verify system.
- Good problem-solving skills and a proactive attitude.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
Nice to have
- Basic to intermediate understanding of Windows desktop and server environments is a plus.
- Preferred Skills (Not Required):
Skills
- Experience with scripting languages (e.g., Bash, Python).
- Exposure to virtualization platforms (e.g., VMware, VirtualBox, KVM).
- Knowledge of remote desktop and remote management tools.
- Understanding of IT security principles and best practices.
- Pay range for this role
- $38 - $44.23 USD
- What's in it for you:
Compensation
- 12 annual company holidays
Benefits
- Comprehensive benefit package options include medical, dental, vision, life, and more.
- 4 weeks of paid time off each year
Company info
- Join a team of passionate professionals dedicated to pushing the boundaries of what's possible.
- Career Growth: Opportunities for professional development and career advancement.
- If you are passionate about unmanned aircraft technology and want to be a part of a dynamic and growing company, we would love to hear from you.
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