Penninteractive

VIP Host - Remote

Calgary, AB

Sponsorship not specified$50k-$65kDetected 5 days ago

ExcelCustomer SupportCommunication

About the role

Successfully execute assigned key VIP sales KPIs.
Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs.
Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms.

Manage all aspects of the relationship with players, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary.
That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Will attend high level events designed for our top customers.

At least 1 year of experience in a sales related role.
Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation.
Ability to communicate effectively with external contacts and all levels of employees.
The ability to travel and attend on and off property events throughout the United States and Canada.
Must be able to qualify for licenses and permits required by federal, state and local regulations.
MUST HAVE: Passion for sports, casino and/or sports & casino betting.

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences.
Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette.

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
Additionally, Penn Interactive provides best-in-class benefits to eligible employees.

Fully comply with and uphold company expectations including policies, procedures, department goals and business strategy.
Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions.

This listing is sourced directly from Penninteractive's careers page and normalized into a canonical job model.