NewRocket
Senior Project Manager - ServiceNow Telecom
Remote - East US · Senior
Sponsorship not specifiedDetected 19 hours ago
Project ManagementAgileStakeholder ManagementCustomer SuccessLeadershipCommunicationCollaboration
About the role
- Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.
- Our Approach to Work At NewRocket, people are not just the backbone; they're the heartbeat.
- We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table.
Responsibilities
- Lead complex ServiceNow projects across ITSM, CSM, FSM, HRSM, and more product areas.
- Manage project execution, timelines, budgets, scope, and stakeholder communication.
- Drive Organizational Change Management initiatives: stakeholder assessments, communication plans, training, adoption metrics, and resistance management.
- Support internal change management activities and strategic initiatives within NewRocket.
- Proven OCM expertise: driving change adoption, building communication and training plans, executing adoption KPIs.
Nice to have
- Strong leadership, facilitation, communication, and stakeholder management skills.
- Experience working in matrixed organizations and managing global teams.
- Strong understanding of ServiceNow domains and platform capabilities (preferred).
- PMP Certification required
- Agile/Scrum certifications preferred.
- Bachelor's degree in business, IT, or related field.
- BA/BS degree in Business Administration or technology related field preferred, or equivalent experience
- ServiceNow Certifications & Accreditations preferred
Benefits
- Education & Certifications
Company info
- NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence.
- Our mission it to go beyond, creating meaningful experiences for our employees and customers.
- NewRocket has been awarded the "2024 BEST Award", "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 ServiceNow Worldwide Customer Workflow Partner of the Year" and "2023 ServiceNow Creator Workflow Partner of the Year".
- We are #GoingBeyond
- Come join our Crew!
- Our Approach to Work
- At NewRocket, people are not just the backbone; they're the heartbeat.
- Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.
- We believe in creating meaningful experiences, not just for our clients but for every member of our crew.
- Your voice matters, your growth matters, and you matter.
- Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!
- NewRocket is looking for a Senior Project Manager to lead complex ServiceNow implementation projects across a variety of product areas, and within multiple notable industry verticals (Telecommunications, Financial Services, Healthcare, and more).
Equal opportunity
- For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com.
Visa & Work Authorization
- us, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status
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This listing is sourced directly from NewRocket's careers page and normalized into a canonical job model.