Lehigh Valley Health Network (LVHN)

Lehigh Valley Health Network (LVHN)

Patient Services Representative

Bethlehem, PA

Sponsorship not specifiedDetected 1 day ago
Customer SupportEHR/EMRPatient Care

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odds of building a lasting career here

16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Imagine a career at one of the nation's most advanced health networks.
  • Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
  • LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years.

Responsibilities

  • Performs a variety of detail-oriented administrative tasks that anticipates the needs of team members and patients according to the organization's policies and standard work.
  • Collaborates in all aspects of training, staffing, and functionality while providing substantial and valuable feedback.
  • Performs scheduling, scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.
  • Performs appropriate patient outreach include telephone and EMR messaging.

Requirements

  • 1 year Customer service experience
  • Ability to adapt to changing priorities.
  • Proven proficiency of technology and EMR workflows at the conclusion of orientation.
  • Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Compensation

  • Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Benefits

  • Obtains and verifies insurance authorizations/precertification and completes medical record release requests and schedules/confirms patient appointments.
  • Keeps abreast of changes in all insurance providers regarding coverage and reimbursement changes.
  • Lehigh Valley Health Network is an

Company info

  • Be part of an exceptional health care experience.

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from Lehigh Valley Health Network (LVHN)'s careers page and normalized into a canonical job model.