Smartsheet
Senior Manager, Product Operations (Remote Eligible)
-REMOTE, USA- · Senior · Full-time
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About the role
- That is magic at work, and it's what we show up for every day.
- This is a player-coach role - you'll get in the weeds when it matters and zoom out to shape how the function evolves.
Responsibilities
- Lead, develop, and grow a team of Product Operations Managers across varying levels
- Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms
- Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions
- Set tooling strategy for product ops - drive adoption of systems (including Smartsheet) that create accountability and visibility
- Drive cross-functional alignment between product, engineering, design, GTM, and finance
- Track record of building and developing high-performing ops teams
- For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter.
- You'll manage a team of Product Operations Managers, set the operational standard for the org, and partner with product and engineering leadership to drive strategic alignment.
- Personal paid Volunteer Day to support our community
- Let's build what's next, together.
Requirements
- 8+ years in product operations, strategy & ops, or program management - with at least 2-3 years in people management
- Deep experience designing operational systems that scale across a product org
- Strong executive communication: you can present operational complexity at the VP and CPO level without losing the nuance
- Experience influencing without authority across multiple functions and org levels
Nice to have
- Familiarity with AI tooling strategy in an operational context
- Background in GTM or launch operations at a SaaS or platform company
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Opportunities for professional growth and development including access to Udemy online courses
- In addition, this role will be eligible for a market competitive incentive opportunity.
- At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact.
- You'll have the freedom to explore, push boundaries, and grow beyond your role.
- When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work.
Compensation
- US employees receive 12 paid holidays per year
- Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from.
- US Base Salary Pay Range
- $170,000 - $230,000 USD
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- Up to 24 weeks of Parental Leave
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location.
Company info
- Now, in our most ambitious chapter yet, we are uniting human teams with AI agents.
- By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking.
- We're looking for a Senior Manager of Product Operations to lead the team responsible for how our product org plans, executes, and ships.
- We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully.
Equal opportunity
- Employer:
- Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
- If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
- #LI-Remote
This listing is sourced directly from Smartsheet's careers page and normalized into a canonical job model.