Therefore

Head of Client Services and Growth - Corporate Sales Manager

Innisfil, Ontario, Canada

Sponsorship not specifiedDetected 415 days ago

LLMsSalesAccount ManagementBusiness DevelopmentPerformance ManagementResearchLeadershipCommunicationPublic Speaking

About the role

This opportunity is for a Head of Client Services and Growth who is a seasoned professional with strong experience leading account managers and clients on complex portfolios.
In this role, your direct or equivalent experience leading client relationships for complex strategic programs involving multiple stakeholders and multi-year initiatives will be a valuable asset.

Lead, coach, and grow our client service team, including performance management, hiring, and skills development.
Classify accounts by tier and lifecycle stage, and develop tailored growth and service plans for each.
Build and execute account development plans to identify upsell and cross-sell opportunities within existing accounts.
Own client P&Ls, forecast revenue growth, and partner with delivery leads to align commercial goals with project execution.
Ensure any revenue expansion is matched with capability, capacity, and delivery excellence-never selling what we can't deliver.
Lead agency new business efforts, from prospecting and positioning through to pitch and close.
Develop and maintain a pipeline of qualified opportunities, ensuring alignment with agency strengths and strategic direction.
Own and evolve the agency's B2B marketing plan, including campaigns, thought leadership, events, and partnerships.
Collaborate with internal subject matter experts to turn insights into marketing assets that attract and convert ideal prospects.
Strong design sensibility-able to shape presentations, proposals, and marketing materials that visually reflect a premium, modern brand.

You must be te chnically proficient in modern web and AI practices and be adept at developing and maintaining technology centric consultative sales.
Your knowledge and experience in technical consultative sales will be highly applicable to this role.

Perks & Benefits of Working at Therefore Professional Development - Guaranteed professional development opportunities, continuously grow and learn and challenge yourself in your field.
Flexible Opportunities - Experiment with new techniques, wear multiple hats, and learn about new disciplines.
Great Health Plan - We provide a fully featured health plan for employees including dental and life insurance.
Training and Learning - We believe strongly in continuous learning and evolution of our skillsets and practices.
Own the strategic and operational oversight of all client relationships, ensuring unwaveringly exceptional satisfaction, retention, and account health across the agency portfolio.

At Therefore we make smart and beautiful experiences for the web.
Simply put, our mission is to humanize how people communicate, interact, and transact online.

This listing is sourced directly from Therefore's careers page and normalized into a canonical job model.