Transperfect

Transperfect

Account Manager (Travel & Tourism Clients)

US-West Palm Beach, FL

Sponsorship not specifiedDetected 30 days ago
AccessibilitySalesforceCRMAccount ManagementBusiness DevelopmentNegotiationAccountingForecastingExcelLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

  • In parallel, the role will serve as the main point of contact for an assigned portfolio of existing clients, focusing on expanding partnerships, introducing new AI-enabled and digital solutions, and increasing account value through consultative engagement.
  • This position focuses on global, enterprise-level Travel & Tourism organizations including airlines, hotel groups, cruise operators, destination brands, and travel technology providers.
  • The role requires a commercially-driven professional capable of engaging Digital, Marketing, eCommerce, and Operational stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions.

Responsibilities

  • Develop an understanding of client business models and identify and pitch international growth strategies
  • Collaborate with Sales Leadership to structure and close complex, multi-service enterprise agreements
  • Serve as a strategic partner for assigned clients, aligning solutions with client needs
  • Monitor account performance and proactively identify and drive expansion opportunities through cross-sell and up-selling activities
  • Collaborate with Production and Technology teams to support smooth implementations and contribute to client satisfaction
  • With the support of Management, define pricing strategies, participate in contractual discussions, and revenue forecasting with Accounting teams

Requirements

  • Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)
  • Knowledge of additional languages at professional working proficiency
  • Experience in Sales, Business Development, or Strategic Account Management
  • Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions
  • Essential skills & experience required:

Skills

  • Minimum Bachelor's Degree or its equivalent
  • Superior written and spoken communication skills in English
  • Excellent problem solving and analytical skills
  • Results-oriented and comfortable working in target-driven environments
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Company info

  • to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work.
  • Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.

This listing is sourced directly from Transperfect's careers page and normalized into a canonical job model.